Wireless

I need instructions on how to cancel an ATT wireless account for an incapacitated individual who is living in a memory care facility and no longer uses the device.  There is an acting power of attorney for this individual but the 4 digit code to access the account has been lost and the individu

Someone stole my phone changed my passwords. And is now pretending to be me. Posting humiliating pictures

How can I get back my old phone number

Just got ATT Fiber installed in my household. For some reason, the Fiber disconnects frequently (multiple times a day like atleast once every hour) on all apple devices but on my windows laptop and desktop, it runs perfectly with no problems or disconnects ever. Has anyone had this issue or any advi

Hi There I am writing this from overseas moving into US, Stillwater Oklahoma. We need a mobile plan with sim card. what are the plans available for a single line  how to get this. Any shop in Stillwater OK, to collect the card and set the account What is the nett monthly payment and how will s

Looking for info on the best way to file a complaint against an ATT store employee who lied to me multiple times about the specifications of the plan he was selling my small business account. I suspected he was lying to me, and confirmed my suspicions when speaking to a manager on a subsequent visit

I recently bought an iPhone 14 Pro Max from a 3rd party seller that locked to att and when I place the IMEI into att unlock their telling me that that phone isn’t in their database

I like most people have been seeing a message that states "Software Update Interrupted. No Update is available for your device at this time. Please try again in 24 hrs." This issue is directly related to AT&T and Samsung phones. Basically, every single Samsung phone on AT&T has this issue so

Every time I try to set up my google account on the phone I get an error that the username and password are incorrect. They are NOT incorrect, I've made absolutely sure a number of times. How do I get my google account set up on this phone?

Hello, on my account I have the AT&T active armor advanced subscription, but when I go to the app, and click on the continue button, it says “Hang tight, we’re setting up your account, this shouldn’t take long.” After about two minutes it says “We’ve hit a snag, the subscriber account isn’t elig

Casey the manager at AT&T in Yarmouth is so knowledgeable and helpful. Always helps with a smile!

AT&T is working around the clock to help our wireless customers affected by wildfires, in New Mexico, stay connected through this difficult time.Learn more about how we are supporting our customers at: New Mexico Wildfires. AT&T encourages customers to consider the following recommendat

Been an AT&T customer for 6+ years, 4 wireless lines, perfect pay history (NEVER been late with them and excellent credit, I have zero past dues on any accounts for all 3 major reporting agencies). I ported over all my lines in the past few days to another carrier (lower prices) and the last lin

Spam blocking app for ATT ActiveArmour flags real people and lets all the spam calls through. To do reverse lookup you have to manually enter# (disables copy/paste) but even then usually has no data, or if there are reports it just says how many and not WHAT was reported. Verizon spam blocker tells

Have exact same issue https://forums.att.com/conversations/android/cannot-make-outgoing-calls-but-can-receive-incoming-calls/653c264ef3b4c811eb151495 Had Note 10 or 20 was not able to make calls on data OR wifi but could get calls, got new sim spent hours on phone with support, gave up got new s22,

I can receive texts. I can't respond or type new. When I hit box to type the app closes on its own. I have shut down the phone several times for 10 minutes. I have taken the Sim card out and put back in. I have forced close app. I have changed settings that some suggested. None of these work. S24. N

I received a letter saying my plan was increasing $10/month with newly included 75GB of high speed data and 30GB of "hotspot" data. What I don't understand is the following: 1. Will I still get my military discount or is it going away? 2. How do I use this "hotspot" data? I see that AT&T is

I received a call on my AT&T android phone from 1-800-236-8544. The caller (he) informed me that there was a charge to my account from a different state and that my password had recently been changed.  I went online and logged in with my password so it seemed my password was not changed an

I just typed a long review and this system dumped it.  1. They do not hold themselves accountable for screw ups. It cost me hundreds of dollars because when sales rep sell you things or the stores, they do it to get their kick backs. If they did something dishonest that even cause your service to no

I've already requested AT&T to unlock my phone and they have authorized it (I have an Iphone 14). Even though I have followed the steps of backing up and then erasing my Iphone, then logging again in my apple account, on the settings the device still shows up with "sim locked". Contex: My phone

I want to change my carrier, and cancel my AT&T account. I have been for many months on the Next Up program, but never upgraded my phone. I should have something like $150 credit for having paid $5 every month for about 30 months. Is there a way to get that money back somehow? Could you please