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No active device on account.... cannot use my number. Been without a phone for 3 days.

I am at a complete loss with this company. AT&T has had my service active with a returned phone attached to it for almost 4 days. I do not have a device but they are unwilling to remove it from my account so I can add a working device. For 3 days, no one has tried to help resolve this issue... all t

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Using Your att.net on a Blackberry Device - Solutions From AT&T

We’re updating the way that you connect your AT&T Yahoo Mail to your BlackBerry device in December 2018. You’re impacted if you use Blackberry 10, BlackBerry 7 or earlier devices.   What this means for you You may be asked to sign in again to your AT&T Yahoo Mail account and may need

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3.8K

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Iphone 5s sending but not receiving sms text messages, when iMessage still works.

My iphone 5s has recently hit a big texting problem. when texting someone for a while it would say "not delivered" on both of our phones and i would receive many duplicates of his text messages all at once when they finally did come through. But now everything i send does go through and they are rec

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3.3K

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Having Trouble With Your Internet or Wi-Fi? (Wi-Fi 101)

If you have blinking red lights on your router, please visit our Blinking Red Broadband article for more troubleshooting steps. If you stream or download, check out our Streaming Support article for tips to improve performance.    It’s important to identify potential issues that

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406.1K

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Cannot connect to 3rd party apps like starz or hbo

Hi, I’m having the same problem many many people are also experiencing. I am unable to use any 3rd party apps for channels I am subscribed to enjoy extra content like HBO & starz. They say I am not subscribed but I am watching the channels on U-verse as we speak. It just won’t authorize me on the ap

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369

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Joined at&t yesterday and its already NOT WORKING.

Got my at&t  u-verse hooked up yesterday. I was super excited to go onto On Demand had catch up on my favourite shows that I have been missing for the past few weeks. I checked Once Upon A Time...episode one didnt working and nither did episode two. Thought it was just that series. I checked Gotham.

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1.2K

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AT&T U-verse. Nothing working. All disabled

Basically I had a extra modem I found by att, but it wasn't u verse.U plugged it into a power outlet and hooked a ethernet cable to my pc..I just thought it would work because I play video games and without ethernet cable I disconnect A LOT.Online games are poor when wireless..It was an old modem. D

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Service

Right this minute, I am sitting outside to use my mobile phone while everyone else is sitting inside using their mobile phones. If course, they do not have ATT. My service does not work inside the building like everyone else's service provider including flipping Tracfone. What the devil? I can sit r

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85

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Email client in Windows 10 Stopped Working -

Yesterday, the windows mail account I use for ATT EMAIL stopped working. I even setup two new accounts and tried to get email configured in Mail (Windows 10) and while both accounts werre setup and accepted in the ap - my inbox never downloaded - outgoing mail will not send. THis started yesterday.

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880

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Wifi Calling isn't working

Hi there! My father and I have moved to a new place where there is very poor At&t service/signal. So we got wifi for the wifi calling feature of our plan. But it isnt working. It works with the wifi at our old house but no the wifi at the new house. Now both my father and I can connect to wifi with

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288

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Blocking - Blocked Callers

Problem: I am trying to block someone, but they somehow manage to still contact me.   I would always block and unblock some people on my contact list.  I have the iMessage feature turned on and the other person as well.  I’ve noticed that when I block someone, the iMessage feature (it shows blue tex

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197

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Telemarketers AT&T won't do anything

I get constant telemarketing calls (up to 12 a day.) Signed up for the Do Not Call List, filed complaints, contacted AT&T and was guaranteed several times that the calls would stop. Leo S: And this time, I assure you that you will not get the calls anymore.Johnbel: Rest assured that after 24 hours w

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231

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Help! Some websites load, but most do not!

This is a problem that I've seen numerous times on the AT&T forum, but have yet to find an answer for. This has never been a problem for me before, but as of today, very few websites work any more. For instance, Facebook, Reddit, and IMDB all load (but go quite slow) while sites like Bestbuy.com and

Questions

1.6K

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BGW210 Solid Red Light Broadband Router

I was messing around with the router because the Ethernet cable was being caught around the corner of my table. After I unplugged it and plugged it back in, the broadband light went a solid red and now I have no internet. I have unplugged it and pushed the red button on the back for 20 seconds and i

Questions

40.7K

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Device Unlock Portal not working (non-customer)

I have been trying to use the portal for a couple of days to request an unlock. Every time I try I get the “oops, network difficulty” error. This has been happening for over two days. This is an iPhone 6 that was given to my son by his cousin. Can someone please help me?

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109

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Samsung S4 - AT&T Email stuck on Initializing Mailbox - will not load

Just got a Samsung S4 Mini (SGH-I257) AT&T phone: trying to get the AT&T email app to work, but it stays stuck on "Initializing Mailbox" and will not load. Please help, need emails before TOMORROW!!!!

Questions

1.8K

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Can't add email account in Outlook 2016

Hello,I have 3 att.net accounts working in Outlook 2016 but when I try to add a yahoo.com account it does not work.I found a video that says to go to my Yahoo mail and under security / settings turn on "allow apps that use less secure sign in"but it is no longer there to turn on. To save you the tro

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881

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Uverse app for iPhone 5s & iPad not working at all.

Every time I try to log in it says "U-verse mobile service is temporarily unavailable" & to try again later. I have tried logging in countless times and I get the same notification every single time. I even updated my iPad & downloaded it there, but the same notification pops up every single time. I

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1.8K

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AT&T Family Map Not Tracking my Galaxy 3

I can't track my Galaxy 3 phone with AT&T Family Map. If I do a complete reset to manufacture setting it will work fine for a couple of months. Then it will not track at all. It says phone is off or out of coverage area. I know factually this is not true. I had the same problem with a Galaxy 2 but g

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440

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Giga Power installed less than 30 days

So I have gigapower installed - less than 30 days and now it's not working. 12 years of internet service with AT&T not an outage that I recall or need for a service call. Calling AT&T is frustrating experience as expected  (20 minutes to talk to someone) - is it really difficult for AT&T to have a p

Questions

353

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