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AT&T trucks drove through my yard

On 02/08/2019 the AT&T trucks  drove through my yard trying to reach a location they have been working which damaged my lawn. Need to know where to make a compliant on this.  Regards

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589

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Trade in and small damage?

I have a Samsung galaxy s8 plus running on android. I noticed it has a small busted spot on the bottom left corner on the back of the phone. Does that mean I can not upgrade and do a trade in because it has a small damaged area?

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421

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Installation damage

An ATT contractor is installing fiber in our neighborhood and today I noticed that they needlessly cut landscape edging and my inground sprinkler lines. Who do I call to get this resolved??

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1.3K

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AT&T Device Protection – Enroll Your Device or Learn How To File A Claim!

I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a case for that matter! Learn about AT&T's Device Protection below or file a claim.  If you are thinking, "I wish I would have enrolled when

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72.8K

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Trying to find contact e-mail for support regarding possible damage to phone line on pole

Hi Folks;Earlier today I was out plowing some friends & family in area due to storm. While backing out of friends driveway my truck slid on ice and my rear bumper hit phone pole - No damage to pole, but it had U shaped wooden section covering some wiring from ground to top of pole and I noticed some

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264

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will i be covered under warranty?

so my blackberry's trackpad stopped working about a week ago (iv'e had it for less than a year). it still scrolls fine but no longer has the capability to click on things. my phone does have your typical wear and tear (minor scratches on the screen and the plastic on top of the phone is a little di

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3.9K

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Fiber installers damaged my water line

I need assistance getting my home’s waterline repaired. It was damaged in mid February by fiber installers. I’ve made calls and have gotten no assistance. My last water bill was $600. I need help and quickly. Otherwise I’m going to small claims court.

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725

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Dropped Calls & Low Signal - Check out the Solutions from the AT&T Community

Learn about some of "the science" behind the cell signal and why your service is dropping Science. It is what allows you to make calls, text, stream, games, surf the web, and use apps on your device. It is also the reason why your service may not work as intended. Below is a crash course that goe

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Tardy installer - unnecessary hole in our wall

I called att on the day of my installation appointment because the installer was an hour late and I ha not received any notice via phone or email. The phone representative did not have any information to provide other than the installater should have notified me prior. The installer arrived about 1.

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AT&T property claims for damages

PROPERTY DAMAGE CLAIMS  Helpful information to file claims with AT&T Accidents happen, and we apologize for any inconvenience you may be experiencing. Whether you need to file a new claim with AT&T or track an existing claim, we’ve got you covered.   Claim Information AT&am

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244.5K

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Asurion is sending me a check to replace my broken tablet. Do i have to buy the same tablet again?

Hey all!so recently my Tablet (Galaxy Tab E) took a bad fall and my screen got destroyed. i called Asurion and filed a claim. i was told they're not able to to send me a replacement device and gave me the option of either entering a waiting list or getting a check and buying another device. i opted

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3.2K

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ATT Damaged My Irrigation System

While ATT service men buried a fiber cable, they hit my irrigation system, busting one of the pipes. I have made a claim to ATT&A and they have been quick to contact me. Their claiming agency asked me to send them quoates for how much it would cost to repair the damage and email them the estimates.

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SEPTIC DRAIN FILL DAMAGE BY AT&T NEEDS TO BE FIXED RIGHT AWAY. IT IS NOW DAY 22.

Please read all my previous post to understand what this is about. Since my last post AT&T and Sedgewick claims management decided, that they would like to pay to have my Septic damage escavated, meaning they want the septic company that i hire to dig up my septic drain field to see a damaged pi

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Once again AT&T has torn up my landscaping

For the second time in a year AT&T has torn up the landscaping around my mailbox by running fiber underground to the subdivision across the street.  Upon confronting the contractor he does not have a permit to show.  Gives me a telephone number to call that is some lady's cell phone and when researc

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ATT Underground Line Work

Approx 3-4 weeks ago ATT completed some underground line work along a utility easement. This easement runs through both mine and my neighbor's property.  The directional digging they did left three very unsightly and large piles of dirt.  The grass has been killed off in these areas and&n

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1.8K

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Lawn is torn up.

A few months ago wooden stakes with ATT written on them showed up on my block marking the easement. There was no notification as to why. Than all the little colored flags and spray paint. Than a month ago I returned home to find a Ditch Witch directional drill is sitting in my driveway drilling hole

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527

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Sewer Pipe Damaged by ATT Fiber

ATT Fiber was run in my yard in late Feb/early March 2016.  They used an underground boring system. In late April/May 2016 we had a sewer backup in the house.  City checked and didnt find anything at the time.  We filed an insurance claim and made the repairs to our home.  Two weeks ago we had the s

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ATT cut my power and could care leas

Hi! AT&T cut our power lines and will not come fix them.  They say they will come and they never fix. It’s 96 degrees daily where I live and they are putting myself and my children in danger but somehow they are always available to make a sale! How do I get someone to fix what they did and care abou

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263

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Device being replaced under Warranty. What counts as physical damage to phone?

I have a Samsung Active. I am being sent a replacement phone under warranty. My phone has been in a case and a glass screen protector. there is no damage to the glass. There is a small scratch on the corner of phone though. It is not deep. It is almost like like it has just been rubbed off due to fr

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323

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damange caused by AT&T install

we are in a new home development. The at&t crew that came in to install line damaged several of the yards in our neighborhood. no one is responding or helping when we try to contact customer service. most yards just have sod damage. our yard also has a slow leak in the pipes caused water to pool. we

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