My parents have been contacted by a third party claiming they are acting on behalf of AT&T to locate and lease a site for a cellular tower in their area. Their land and home is located in a dead zone, so it’s plausible that AT&T would be looking for a location to place a cell tower. They do own a si

Peace Of Mind Just Got A Lot Easier   The AT&T Community Team is proud to announce that Secure Family will now work with your mobile carrier! It give you the tools to help you keep an eye on your children (monitor up to 10 devices) and keep their online experience safe. Your family secur

If location or gps is turned off, can you not be tracked on family maps?

Find Your Phone Losing your device is everyone’s worst nightmare. We have information below that will help you: Find Your Device Suspend Your Device Report it to us Find Your Phone This is a great way to find your device if you misplaced it. If you believe your device was stolen, pleas

Please help!  The family map service is giving a message of "not able to locate" one of the numbers on my plan.. . It is an iphone 5 and we were able to locate this number before the phone/software upgrade.  The phone is on and in clear range.  It seems like a glitch with the new iPhone software.  I

I contacted AT&T over a year ago in hopes of receiving their services, only to find out that they do not offer services for my address. They mentioned that services should be available to me within 8-12 months, so I waited. I called back 2 weeks ago in hopes of finally being able to sign up for serv

We activated our MicroCell, a Cisco DPH154, in July. Several times since, I have gotten a text about a location error, but we have never moved the unit, and it always continued working. This is our part time cabin, where we have NO AT&T service. On our arrival to our cabin on 12/26, I noticed that w

About the location of a fiber optic NID box: can it be located way high up near the soffit of my house, where the cable arrives from the utility pole?  What's its minimum and maximum distance from the ground?

I'm looking for professional help from one of the ATT authorized employees. I'm a go phone customer for the past 3 years. I would like to delete all location history connected to my cell phone. Would appreciate any help with this. Reach out to me for specifics.

Hi everyone, The GPS signal in my Samsung Galaxy S9+ is not accurately detected. Often times, my GPS will indicate that my location is, at minimum, several blocks away from where I really am. If I'm driving, it could be up to miles and my GPS does not update itself with each turn I make. For example

I have U-Verse TV and Internet, and I'm the only gamer in the household. I'd like to move the router into my room so I can use a wired connection for a better gaming experience, but the other members of the household say the router has to stay connected to the main DVR box, which is across the entir

Can I find location of a phone call I received If I know exact time ? If I don't have map program a one time locate thing? ? asking a lot .,... I can easy for IP address just phone

I stayed with AT&T for so long because I liked the Family Map technology, where locating the phone was not based on an app installed on the target phone itself reporting the location to a server, but based on triangulation from cell towers. While not as precise as GPS location, triangulation is virt

On a news program this morning, there was a segment about location services and how it was possible to see every place a person has been if the abuser has access to phone account.  I have an android and was curious if I could see where I had been.  I can not find where it would list those locations.

Multiple messages arrive at night saying "AT&T FREE MESSAGE: Notice; Mobile line xxx-xxx-xxxx (my phone number) has consented to share phone location or other subscriber, account, and device data with third parties. Thank you for choosing AT&T." I asked my IT Dept. at work, and they say the messages

I currently have two MicroCells in use in my house that just work without any problems.   However, AT&T has decided to kill off the MicroCells and force people, in sparse coverage areas, to migrate to WIFI-Calling.Wifi-Calling is horrible regardless of the ISP, bandwidth, or proximity to the Access

Hi, So I just received a text saying, "You can now be located by ###-###-###. Tap the link to join AT&T FamilyMap." I have not downloaded this app and personally I don't want to be tracked.  I am not the account holder. So my question is, even though I am not the account holder, can the account hold

I have family map so I can locate my one NON-iPhone device. it's a ZTE Maven (Z812) on my post-paid account. It located it ONE time, and hasn't ever been able to again. No matter if the phone is on wi-fi or not. No matter if it has GPS turned on, or locations set to battery saver. Nothing i've done