Hopefully, someone can help me. My screen won't time out anymore! I've tried changing the display settings, but it will still stay lit until I physically turn the screen off. Also, I am having a problem with charging the phone. At times, the phone will not charge at all unless I hook it up to the co

I recently upgraded to a Galaxy S7 edge...love the phone.... from an S5. The problem I am having it with downloaded pdf files from the browser.  On my old S5, the file would be downloaded and viewable from My Files, Download history. Now with the new S7 it downloads and is viewable from the taskbar

When i enter the software update and click "check update" it says "software update interrupted" and "wait for 24 hours to check again"How can i update my phone to lollipop? Fota or  maybe kies?     Additionally, my sister bought this phone from USA at 2014 summer and bring it to me Turkey. Model Num

Hello Samsung Users!   As of 8/26/2016, Android Marshmallow has been released for the Samsung Galaxy S5!   Thank you to the community over on this thread; we couldn't have done it without you!   Check out att.com/softwareupdates or keep reading for more details.

I updated my phone awhile ago and it's now on version 4.4.4.It now connects and dsiconnects to ANY wifi whether it is Charterat home or AT&T at work. PLEASE FIX THIS!  And turning off the Smart Switch is NOT an option! My husband andI, along with the rest of your customers, pay good money to have qu

Hello, I'm back with more 4.4.4 bugs!  I performed a factory reset since my last post and some of my problems have been relieved, but I noticed a new one SINCE the reset after 4.4.4. Whenever I press my home button to exit an app, it takes me to my personalized Google screen.  I am tapping, NOT hold

I successfully did the update this morning and immediately sign-on failures for my email popped up.  It had successfully logged in/updated email 3 minutes before I started the 4.4.4 download. I have entered the password several times and it says it is not correct.  I am confident I am entering it co

I am still running 4.4.2 and even though there weren't many changes, 4.4.4 just looks so much cleaner and stable. Other carriers got it before the new year and noe it is almost the end of Janurary! Are we gettin gour update any time soon? Or heck, even 5.0?

My Samsung S5 won't power up or charge. I've had it on a wall charger for 5+ hours, and I have also tried from USB on my computer. I swapped batteries with my boyfriend's S5 and it still will not power up. I've tried holding the power button for 30 seconds. Also tried holding the power button, home

Hi all!! So today, my phone said I had the new sotware update, then it went to saying there was not enough room on the device. I went and cleared up enough room (2.32 GB), and the two diagonal arrows (one pointing one way the other pointing the other, it's the usual AT&T software update notification

My Galxy S5 was recently forced to update to KitKat 4.4.4, and ever since then, the phone's performance is noticably worse. The biggest problem is the battery life. It's been cut in half, and the phone feels warmer. "Android System" is now the top user of battery power. I've tried pulling the batter

I just noticed today that my Galaxy S5 no longer responds to "Ok Google" when on the lock screen (screen is on, but device is still locked by fingerprint).  I use Google Launcher and checked the "Ok Google" detection settings and verified that "From any screen" setting is enabled. This worked the la

After updating my Galaxy S5 to 4.4.4, I can no longer open the Email App(NOT the gmail app). It opens to a black or sometimes white screen and after 10-20 seconds, the app force closes. I have already restarted and taken the battery out. What are my other options?

Just updated to the 4.4.4 update on my S5, now my gear 2 neo is not receiving notifications from my phone (already reset and re-set up the gear) and I use handecent sms and it will not vibrate/ring with my notifications. Has anyone else experienced this?

Will car mode be restored when the galaxy s5 is updated with lollipop? It is a very useful function that worked wonderfully on my old s3. I just recently upgraded to the s5 to find out that it is missing a function that my old phone did perfectly well. At this point it is more of a hinderance for me

I recently got a galaxy s5, and the data isn't working. I have tried resetting the default apn and turning data off and back on. Nothing is working. This means I can't use data to browse the web, or to send/recieve MMS. Please help.

Hi, I am not on an AT&T network, but I want the latest update for my samsung S5. I have tried everything since now, like clearing cache, factory reset, Kies etc., but nothing helped.Is it somehow possible to update my phone?Thank you

I updated to 4.4 a few days ago and have been having a LOT of problems.  Most notable is the extreme keyboard lag.  I can barely type on my phone anymore which renders texting and many apps useless.  The screen is having a hard time registering my taps. The screen will not auto shut off anymore even

Hi.  I am suddenly unable to receive either texts or calls, but I can send texts and make calls.  This is pretty unacceptable. I have a Samsung Galaxy S5 Active.  It hasn't been rooted and has Android 4.4.2. Texts I received my last text last night.  I've been told that texts were sent to me this mo

Ever since I was updated to 4.4.4 everytime I unlock my phone to use it after being idle for about 5 minutes I get the 'Check Battery Cover' pop-up message. I use to only get this message after I restarted my phone, but now I get it everytime. Anyone else having this issue? Any way to turn this off?