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AT&T Internet Air Account

AT&T Internet Air Account

Tips on managing your AT&T Internet Air account.

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NO question, just DISAPPOINTED!

I switched to Internet Air last month and its absolutely the worst experience ever! I have never had an internet connection issues until now.  I thought switching would be an improvement since technology is constantly changing.  I'll be watching tv and the app will start buffering & t

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Why won't AT&T bill with a payment address and/or allow Bill Pay on their new Internet Air?

This is the least user friendly option. I am not going to give my banking information to a company that can't keep customer information safe, and I'm not going to go to their site to pay on a monthly basis either. It will cause them to loose customers.

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My neighbors house is available for ATT air internet service, but my house, 10ft to the left, cannot get ATT air internet service

Can I just get them to add a second line for internet air and just carry it over to my house, I do not understand why my house cant get it but there patch of dirt can just a few steps away.

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Incorrect location based on IP

I switched from wired Internet to Internet Air a few weeks back.  Since then i've noticed some problems with IP address based locations.  The first thing i noticed is when i use Speedtest, the "closest" servers are always from Houston or Dallas.  The problem is that i'm located in Ce

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Fixed Wireless suspended on April 9, 2024 - Tried to upgrade to Internet Air - No internet access.

Fixed Wireless suspended on April 9, 2024. Tried to upgrade to Internet Air - No internet access. 3 different agents tried to help with the No Internet Access then was told to return equipment or go to a local AT&T Store. Local agent could not help so I returned the equipment on April 12, 2024.

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FWA Future Battle Grounds

Since Covid outbreak in 2020 FWA is the most subscribed to internet, as it did not exist before Covid to any degree For 4th q 2023 * T-M added 541,000 for total 4.8 million subscribers * Verizon FWA consumer added 231,000 while business added 144,000 net q 375,000 total subscriber 3 million ….. in

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Extremely Disappointed with AT&T Air - Unfair Charges and Poor CS

My name is Marina Ramirez, I’ve been a loyal AT&T customer for years, always singing its praises—until now. A few weeks ago, my opinion took a nosedive when I was hit with unexpected charges. First, a $9.99 late fee appeared on my bill, closely followed by a staggering $35.00 reactivation fee. A

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Internet Air IP address keeps changing

I just got Internet Air and really love the speed for streaming. But Hulu Live keeps showing our IP address keeps changing and throwing off our Home location.  How can we keep this from happening?  Other streaming services do not seem to be having this issue like Disney plus or Netflix.

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Super Frustrated with ATT Internet Air Bundled Discount

AT&T has really disappointed me with the Internet Air billing. I had Internet 50 for years which was great, but AT&T relentlessly advertised Internet Air as a great solution, so I decided to switch to it in November 2023.  At the time I was told, by being an AT&T Wireless customer,

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The Internet is horrendous

It’s 1 person in my house me and it’s consistently dropping internet signal. Tgisnlike switching back before LTE. Frozen videos and pages not being able to load all the way. All forms of day and night I’m forced to get up out bed or something to look at a display code and plug and unplug it. Run a s

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Wrong Account Numbers and Address Associated With My Account

Hello, I have an account with you because I signed up for AT&T home internet and purchased a phone. When I signed up, the sales representative was new, and it was his first time setting up a home internet account. He made some mistakes, so the original account he created for me is probl

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