Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Internet with AT&T Fiber

Internet with AT&T Fiber

Learn about our blazing-fast Internet with AT&T Fiber.
Ask a question

Latest conversations

View More

(19854)
bundled phone help

I have fiber optic business phone (5lines) and internet and all of my cell phones (11 Numbers) and they were supposed to be bundled on one bill at a lower rate than separate but instead I am getting billed for each one for a HUGE amount. The phone in help lines keep hanging up on my secretarys. What

Questions

13

1

0

Fiber Internet Issues

For the last three weeks, AT&T continues to have several issues and supposed outages. All of my neighbors, who also have fiber, say they have no issues with their internet and it works fine. I called AT&T and the representative said I had a modem issue, so they sent a replacement. I tried to

Questions

133

2

0

Closed

ATT lines on private Propoerty

I have been hired by owner to connect sewer on new house. The easement for Utilities is 25 feet from center of the road which is 15 feet from curb. ATT and Charter both buries their MAIN RUN cable like 25 feet into property. There is no way I can dig sewer without moving or hitting the lines. I have

Questions

436

12

0

I need to get a static IP block and have a couple of questions

First off I would like to know if outbound port 25 on a static IP connection remains blocked. I run an old-school BBS system that can send internet email, as well as some emails that go to other BBS systems, but that requires outbound port 25. Secondly, what changes at my location? Do we keep the p

Questions

24

2

0

Accepted Solution

Official Solution

WiFi settings on BGW320

I was wondering if the BGW320 has the option to change the WiFi’s power level? Meaning: increase or decrease the signal’s power level.

Questions

253

3

0

Accepted Solution

Official Solution

Closed

Coordination for Utility Installation - New Townhome Development

Dear ATT Team, I am reaching out regarding our new development project involving the construction of 28 townhomes at [Location]. We are in the planning stages and would like to coordinate with your team for the installation of Phone and Internet services. Could you please guide us through the necess

Questions

89

2

0

Accepted Solution

Official Solution

Closed

ATT Fiber, upload speed faster than download speed

I've had the 1G internet for about a month and I consistently get 2x - 3x faster upload speeds than download speeds. I've checked with all devices (iPhone Xr, iPad Air, LG TV, MacBook Pro, all of them 1-2 years old except for the MBP) and they all show the same to varying degrees. So, if my iPho

Questions

6.5K

12

AT&T Fiber Digging Damage to Sprinkler System

I need to get some information about who to contact regarding AT&T fiber digging damage. We had fiber ran/trenched into our backyard January and late February. We have damage in our backyard to our sprinkler system where they dug. Its a bad leak out side of the easement. I need to get this r

Questions

69

5

0

Accepted Solution

Official Solution

Disaster recovery plan for storms

When does AT&T 1) authorize overtime 2) bring outside staff to help 3) provide temporary hotspots to help customers that have been impacted by a natural disaster

Questions

49

12

0

Accepted Solution

Official Solution

Internet service is down.

Internet has been down intermittently for several days (since 05/23/24). Website shows an outage in my area currently (zip code 35759). Trying to find out when I can expect it to be resolved.

Questions

51

1

0

Be the first to reply

(2)

Trending Accepted Solutions

(1)

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.