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I have fiber optic business phone (5lines) and internet and all of my cell phones (11 Numbers) and they were supposed to be bundled on one bill at a lower rate than separate but instead I am getting billed for each one for a HUGE amount. The phone in help lines keep hanging up on my secretarys. What
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AT&T Fiber Account
13
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For the last three weeks, AT&T continues to have several issues and supposed outages. All of my neighbors, who also have fiber, say they have no issues with their internet and it works fine. I called AT&T and the representative said I had a modem issue, so they sent a replacement. I tried to
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AT&T Fiber Equipment
133
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Closed
I have been hired by owner to connect sewer on new house. The easement for Utilities is 25 feet from center of the road which is 15 feet from curb. ATT and Charter both buries their MAIN RUN cable like 25 feet into property. There is no way I can dig sewer without moving or hitting the lines. I have
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AT&T Fiber Installation
436
12
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First off I would like to know if outbound port 25 on a static IP connection remains blocked. I run an old-school BBS system that can send internet email, as well as some emails that go to other BBS systems, but that requires outbound port 25. Secondly, what changes at my location? Do we keep the p
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AT&T Fiber Account
24
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Accepted Solution
Official Solution
I was wondering if the BGW320 has the option to change the WiFi’s power level? Meaning: increase or decrease the signal’s power level.
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AT&T Fiber Equipment
253
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Dear ATT Team, I am reaching out regarding our new development project involving the construction of 28 townhomes at [Location]. We are in the planning stages and would like to coordinate with your team for the installation of Phone and Internet services. Could you please guide us through the necess
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AT&T Fiber Installation
89
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Official Solution
Closed
I've had the 1G internet for about a month and I consistently get 2x - 3x faster upload speeds than download speeds. I've checked with all devices (iPhone Xr, iPad Air, LG TV, MacBook Pro, all of them 1-2 years old except for the MBP) and they all show the same to varying degrees. So, if my iPho
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AT&T Fiber Equipment
6.5K
12
I need to get some information about who to contact regarding AT&T fiber digging damage. We had fiber ran/trenched into our backyard January and late February. We have damage in our backyard to our sprinkler system where they dug. Its a bad leak out side of the easement. I need to get this r
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AT&T Fiber Installation
69
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When does AT&T 1) authorize overtime 2) bring outside staff to help 3) provide temporary hotspots to help customers that have been impacted by a natural disaster
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AT&T Fiber Installation
49
12
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Official Solution
Internet has been down intermittently for several days (since 05/23/24). Website shows an outage in my area currently (zip code 35759). Trying to find out when I can expect it to be resolved.
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AT&T Fiber Equipment
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