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Internet with AT&T Fiber

Internet with AT&T Fiber

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SHM lag in reporting devices joining

When I turn on my laptop and join the network, I get an immediate notification on my smartphone about a new device joining.   Last night I joined the network at 8:30 or 9:00 PM.  And got off midnight.  I happened to notice the phone in the early hours, and it reported a device (the sa

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Using Asus Router with IP Passthrough on BGW320

I'm trying to use my Asus 802.11AC router instead of the ATT provided BGW320. I want to be able to change the DNS so that I can run a network-wide adblocking service. I plugged in the asus router, connected it to the bgw320 via ethernet cable, went into the bgw320 settings and turned on ip-passth

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Fiber installation

I work at a Prek-12th grade private school and we were just told by an AT&T contractor that they are going to be installing fiber lines starting Monday that will cause power and internet disruptions to our campus. We have one week of school left and our High School students take their finals all

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54

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Internet speeds coming out of modem are much lower than speeds coming in.

I know that I will not be getting all 1 GIG of the fiber that I pay for, while I do get the 800-900 mbps for my download speeds, I only get around 110-130 mbps for my upload. I have rebooted my modem as well as restarting my PC several times to try and resolve the issue. I am using a direct ethernet

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114

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Upgraded to Fiber — LG Channels still buffering

We recently upgraded to Fiber. Our LG Channels still dropped and buffered endlessly.  ATT called me to upgrade to a better fiber plan, supposed to be 25 times faster.  Still buffering.  What gives?  It’s not like a have a ton of devices, and I don’t do gaming.

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63

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Constant disconnects

My AT&T internet is the worst. It is constantly disconnecting and losing service.  The technician has been here several times, replaced the router, checked all the lines and says I’m good to go.  Soon as he walks out, bam it loses signal 5 minutes into a movie.  I am fed up with

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78

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Accepted Solution

Geforce Now Reward

I was supposed to receive a free 6 months of Geforce now after signing up for ATT Fiber, but I didn't receive anything. After contacting the rewards center, they said they didn't see any such reward on my account even though there should be one. They then also said they couldn't manually send one ei

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129

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Billing Issue

I am disputing a service charge on my AT&T bill and was supposed to have a Billing Department Manager reach out to me by phone to discuss my issue. I have not received any call and want to pursue tis to the next level to get resolution.  Any suggestions?

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23

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Connection drop outs

We have never had any issues in the past. ATT has been rock solid for us since they brought fiber to the neighborhood, but I can confirm a very annoying connection issue is happening at my house. Also the same issue happens when I?m wired directly to the router so it isn?t a WiFi issue. I get short

Questions

87

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MAX Sign-In

My account is supposed to have MAX included with my grandfathered plan, but when I sign in with AT&T as my provider, I am told that my account is not valid. Please help.

Questions

14

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