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Your TV account
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Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Accepted Solution
Official Solution
I can’t log into any app using my ATT uverse credentials, I’ve tried ESPN, tbs, tnt, Starz I get not authorized or error playing video. Doesn’t work on phone iPad smart tv or Apple TV called ATT customer service and they couldn’t help
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Watching U-verse TV
3.7K
31
0
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Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway. They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit
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U-verse TV Equipment
62
3
0
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Official Solution
Screen says no signal
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Watching U-verse TV
174
2
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We have bundled U-Verse TV, Internet, and Phone for several years now. In recent weeks or maybe the last couple of months, on the now rare occasion that someone calls our "landline" (actually digital phone but the same number I have had for 30+ years), and we are watching TV, the U-Verse receiver (a
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U-verse TV Equipment
46
2
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Official Solution
Closed
I have no sound from the UVerse boxes in my front room or one of the bedroom sets. Other rooms work just fine.... I have reset everything several times. Regular TV and streaming services work fine . What am I missing?
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Watching U-verse TV
9.5K
9
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I hope someone from AT&T will read this. I had to cancel my u-verse u200 tv service because I couldn't afford it anymore with my fixed retirement income. However, I've been thinking since then about how AT&T and retired folks could have a win win situation. The price I have here is old and
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U-verse TV Account
497
6
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Closed
My gateway was deemed "bad and needs to be replaced" by support. I was sent the new gateway (without the coax connection) and now I can only watch cable on my 1 wi-fi receiver on the back porch. Is it possible to just pick up an ethernet over coax adapter at Best Buy to make the new connection?
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U-verse TV Equipment
57
1
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Once again the "Too many sign-in attempts" error code has returned. In order to log into either my ATT account, DirecTV account, or verify my subscription using a firstick app I need to reset my password. The login issue shortly after the data breach. Called tech support and they had no clue.
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U-verse TV Account
97
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Accepted Solution
I recently requested a new home gateway hoping it would improve my wifi signal. Once I compared the connections of the old and new gateways, I found that my old unit has a coaxial connection labeled "cable line". The new model gateway does not have a coaxial connection. I have three tel
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U-verse TV Equipment
239
5
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Accepted Solution
So I have tried for weeks and it will not record "So you think you can dance" Even if the show is on air I can't record. This is silly. Why? (BTW: Power cycled 100 times ONE HUNDRED TIMES! so do not ask)
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U-verse TV Equipment
100
5
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