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Your TV account
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Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Uverse channels are sporadically pixelated or out. It seems to be ~30% or so of the channels, not all of them. Audio drops constantly, but only on Uverse, not Blu-ray, Netflix, or other streaming services. Service has been up and down since a full on outage in our area a couple weeks ago. Now not U
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Watching U-verse TV
120
15
0
I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!
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U-verse TV Account
112
14
0
Recordings disappear. Scheduled new recordings. It will only save one at a time. Says there?s 100% space available. It?s recording one recording over the other and only saving one. I?ve rebooted receivers and rebooted the gateway. Any thoughts?
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U-verse TV Equipment
57
3
0
The remote controls the TV but when you press a button to control the Uverse Box the power button lights up red. I have tried pointing it right at the box thinking it wasn’t reaching and that didn’t work. I reset the cable modem & wireless modem. Reprogrammed the remote, took out the batteries an
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Watching U-verse TV
309
2
0
Closed
I switched from Comcast to AT&T due to all the connection issues. But today my at&t does not work TV or Internet. I use this service so that I can do my job from home but I cannot even get anyone to help me resolve this issue. I find it hard to believe that I have to wait until Monday morning at 8 a
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Watching U-verse TV
9.7K
7
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Accepted Solution
I have U-verse in the Detroit area. Being close to Canada, we get CBC on Channel 9 (1009). For the last 2 days it has a screen that says something like "down due to technical difficulties". I checked with my antenna and the station is up and running. Did U-Verse drop CBC or are they really having pr
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Watching U-verse TV
41
2
0
Accepted Solution
Closed
After many weeks of programming loss due to lack of a negotiated contract we were forced to cancel our longtime DirecTV service to move to another provider that allowed the missing programming to viewed. I contacted LOYALTY and informed them that we would not be paying the disconnect fee as we were
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U-verse TV Account
55
3
0
Hello, How do I get in touch with AT&T to remove my PII? I am no longer with AT&T and wish for that information to be deleted permanently. My info was stolen when the servers were compromised. Thanks
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U-verse TV Account
48
8
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I recently received a VIP2262 V2 to replace a defective VIP2250. Followed all the self-setup procedure and noted that the green light illuminated indicating it is connected to the Gateway. After the 2262 booted up it displayed this message: "This set top box does not match the account setting
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U-verse TV Equipment
81
3
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Version 7.6.1.(1.0) The Program Channel Guide default does not show all my channels like previous versions. I cannot find anything in settings that seems to change this either. This is wrong. Whoever thought this was a smart decision is completely wrong and should be disciplined for it. They have
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Watching U-verse TV
45
3
0
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