I suddenly lost cellular service on my iphone. I am abroad.  I have tried the chat but it says I need to verify my account and will send a text, which I do not receive given that I don't have cellular service.  I have tried the 314 925 6925 number but it does not work (I have enabled wifi

1. Our business received a suspension notice on an (apparently) mobile account that we don't hold. ATT could not answer this mystery. Moreover, a c.s. rep just advised me that the account numbers for our existing numbers do not exist. We made payments on these accounts in early June. I read the rep

The party is over. Good luck to the AT&T customers with the new Support.

I have been AT&T customer since many years ago, this month I had a problem with my money and I wouldn’t pay, so I use the option to make a payment arrangement, I got the time I need to have the money, but a week before the date of this arrangement ATT suspended all my service, he didn’t respect

I've been trying to transfer my ATT prepaid phone number to Mint. I got my ATT account number which was generated by the system so it should be correct. According to my chat with ATT, I don't need a PIN since it is a prepaid, but they said to try 0000 or 00000 if required by Mint. However, nothing w

I have recently installed ATT Fiber at my home, and I am unable to maintain a Wi-Fi connection on my Windows 11 computers. All other devices [40 or so total] maintain a Wi-Fi connection with no problem including two Windows 10 computers. I suspect that the problem has to do with Windows 11 power man

Hello, So I am currently a student studying abroad in Copenhagen and was given an ESim through my school to be able to use a data plan while I am in Europe. However, I have come to realize that since I am still paying off my phone AT&T will not allow me to access this secondary ESim due to the p

I've been having issues with them since September of 2023. I have returned a phone which still shows on my phone bill for not being returned even though it's been verified that they have the phone and now they cut my phone off because I couldn't pay my phone bill because of the outstanding balance f

Hello, My elderly aunt requires assistance.  Her husband had an ATT mobile account/number that she has continued to use/pay for since he passed away.  However, when she had an issue about a double payment - they refused to speak with her about the account because it was not in her name. &

I am no longer an AT&T user but still i receive calls almost daily. I received two yesterday and decided to ignore them since I am no longer on this plan and now do my business with Verizon. What I don’t find funny, smart, or entertaining is the fact that your company decided it was a good idea

They took my trade in phones and NEVER GAVE ME CREDIT. I was fine with tmobile. Att approached me with a “special offer” bc we were internet clients. It has almost a year and never got my credit for THREE PHONES!! I am going to the news and I am going to better business bureau.

Hi There I am writing this from overseas moving into US, Stillwater Oklahoma. We need a mobile plan with sim card. what are the plans available for a single line  how to get this. Any shop in Stillwater OK, to collect the card and set the account What is the nett monthly payment and how will s

I tried the device unlock app and the website and both didn't work, I'm confused on why thoCan anyone help me please.

Dear AT&T Customer Service Team, I am writing to formally complain about my iPhone being incorrectly placed on the blacklist and to seek assistance in resolving this issue. As an international student who recently moved to New York and is in the process of applying for jobs to start a new journ

I am in need of a Will-Serve Letter for a future development saying that AT&T is able to provide service to a project in Carrollton, Texas. Who is the best contact to request the letter? Thanks!

Hello AT&T, good afternoon! I hope you are all well. I have a AT&T company phone (786-XXX-1979) which has tied contract with you. As i do not want to carry, both devices (personal and company), i would like to add the company line to my personal phone as secondary line. Is it possible? My

Hello, I made a purchase/signed up for 12 month AT&T Internet 300 service with an order number of: "25-719438147496256". But I did not receive an confirmation email afterwards and I am currently unable to create an account or User ID for the internet service. When I try to find my account throug

My son is on disability. His girlfriend lost her job she had the phones put in his name. They told him it was cheaper to have two extra phones. Which are still in the box. He was mislead all the way. It was suppose to be around two hundred and turned out to be three. Disability does not pay enough f

What's the reason for closing and how long will it be closed for this forum and what's the replacement for it?

I transferred my family’s plan to my name to get the IMO discount. However, my brother’s Elite plan has been replaced with the Premium plan. How do I switch it back?