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AT&T Internet Equipment

AT&T Internet Equipment

Learn more about how to use your Internet equipment.

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More help with BGW320 and Google Mesh AC1200

Okay, I started by adding 3 Google hockey puck style AC1200 mesh system. But for almost a year I think I did it wrong. I never went into the BGW320 settings and did pass through or anything. I just setup the google mesh and I created a second network name. And for the past year, I have been running

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What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC?

Repeated DDOS barrage attacks keep overwhelming and crashing my AT&T Pace 5268AC. AT&T techs recommend putting a stand-alone hardware firewall between the internet and the AT&T Pace 5268AC (upstream of the 5268AC) to protect it. I don’t want to disable or diminish the firewall/safety f

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Damaged box in front yard

Hi. I have an att tower type box in my front yard. The base is completely rusted out and it leans over. We are constantly straightening it back up. We are not even sure if it is an active box.

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DSL Program Shutdown

Is ATT reclaiming their copper plant? I just received and email stating that if I don't migrate to the Internet Air product by May 17, my DSL service will be shutdown. Killer is, I keep being told its an upgrade even though we all know its not. And I can actually see where my DSLAM is located, but h

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Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

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Slow upload on NVG599 wired directly to it.

Im experiencing slow upload speeds on a 9 year old NVG599. Long story short I ended up connecting my MacBook Pro to the NVG599 to see what I was puling down. Was slow and I did a full factory reset and tested. No change.  I do the internal speed test by logging into the router and it shows t

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easement consent form for fence in Palm Beach County

easement consent form for fence in Palm Beach County I need to obtain approval from AT&T for an existing fence that encroaches on a utility easement. I am located in West Palm Beach, FL. There is no phone number available to call and speak to someone. Looking for assistance to get the ECF

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easement consent form for fence in Palm Beach County

I need to obtain approval from AT&T for an existing fence that encroaches on a utility easement. I am located in West Palm Beach, FL. There is no phone number available to call and speak to someone. Looking for assistance to get the ECF completed.  

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Devices won't connect after router reboot

Pace 5268 Modem/router. Roku stopped connecting.  Roku troubleshooting was reboot the router.  Did that.  Now a number of simpler devices (Digital picture frame, HP printer, Tailwind Garage door opener) won't connect.  iPads, phones and Roku all connect.  All find the route

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BGW320-500

Hi, is BGW320-500 compatible with Bonjour? If yes, how do I turn it on?

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Business Center cannot be set up properly

I have POTS replacement units (not internet or wireless). I have three account number, 2 are standalone and 1 has 3 sub accts. I am trying to get Business Ctr set up so I can easily check invoices, etc. I have 5 profiles! I was told to link the 5 accounts. Not working. It is asking for Business Dire

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Problems connecting to Citrix Workspace

We have several users working in the field that are using Franklin A50 device and can not connect to Citrix workspace apps. I saw this in a older post but need to know how to fix specifically for this device.

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Customer support

Have been on the phone for almost two hours trying to talk to a supervisor. This is ridiculous. Not even on hold. Phone just put down and can hear all conversations. This is ridiculous and unprofessional.

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EXPLAINER

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Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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AT&T Fiber now delivers speeds up to 5 GIG

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A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
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