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AT&T Internet Equipment

AT&T Internet Equipment

Learn more about how to use your Internet equipment.

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At&T Air Hub Doesn't recognize ethernet connection and is horribly slow.

I've been trying for months to contact support (very hard to get a hold of in California if you work fulltime on an 8:30am-5pm shift) for help on the matter of my slow internet. All they suggested was to move around the hub, which I did and we couldn't find any better spots. I've tried calling the p

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Connecting Media Devices

Media Devices Make sure you have your WiFi information. If you do not have it, you can find it here.   Amazon Fire TV/Stick Connecting your Amazon Fire TV/Stick   AppleTV Connecting your AppleTV   Chromecast Chromecast ver1 Chromecast ver2   Roku Roku 3 Ro

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When will you take your dang DirectTV satellite back?

Im going to start charging you for rent of my roof space. We all know you guys charge for every nickel and dime you can get.

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Just got fiber internet installed, but now getting emails/mail instructing me to return the equipment

I got my internet installed by an ATT technician a couple weeks ago, and this week I've received both emails and physical mail stating I have canceled my services. I have not canceled my services, and I do not plan to. "Quick reminder: If you don’t drop off your equipment by May 6, 2024, you’ll need

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Replace Gateway Pace 5286AC

I recently received notice that I will no longer receive remote updates to my Gateway firmware on the Pace 5286AC model. I have been reviewing the comments on this community about this subject. Thank you.  I am not a tech guy so please bear with me! I have a wire connected to a green port lab

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Filter website content

I have a Motorola BGW210-700 gateway and want to filter internet content (i.e., block specific websites or categories of websites). How do I do this? I have tried using OpenDNS, but I couldn't find configuration instructions for the Motorola BGW210-700 gateway.

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Old SBC box and cables on outside of house

The home I recently purchased has an old SBC box and connected cables on the outside of the house. I am wanting these to be removed because we will be doing some remodeling. Who do I need to contact to have them removed?

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Open 2 ports for a custom application

Hi I followed the steps to enable custom application ports. I enabled port 3000 and 3333 for one of the pc’s on the network. I do see this show up on the router page. However I still pass a request to this op and port . The help complains the connection is refused.

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Box in yard damaged and needs to be replaced

I had a cave-in in my front yard from a leak in the city drainage. The city fixed the cave-in and leak but the AT&T box in the ground near where it happened is deformed and broken from the ground shifting. The cover is also broken and no longer fits properly since the underground part of the box

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Is this email real? AT&T Managed Internet Backup

I received this email from attbackup.com Is this a real email?  I also received the box in the mail.   Hello Erick Rickers, This is notification that your equipment has been shipped via FedEx and should be received within 5 business days. Once you receive your equipment, pleas

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Business Center cannot be set up properly

I have POTS replacement units (not internet or wireless). I have three account number, 2 are standalone and 1 has 3 sub accts. I am trying to get Business Ctr set up so I can easily check invoices, etc. I have 5 profiles! I was told to link the 5 accounts. Not working. It is asking for Business Dire

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Problems connecting to Citrix Workspace

We have several users working in the field that are using Franklin A50 device and can not connect to Citrix workspace apps. I saw this in a older post but need to know how to fix specifically for this device.

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Customer support

Have been on the phone for almost two hours trying to talk to a supervisor. This is ridiculous. Not even on hold. Phone just put down and can hear all conversations. This is ridiculous and unprofessional.

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