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AT&T Internet Equipment

AT&T Internet Equipment

Learn more about how to use your Internet equipment.

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Router downtime on MyHomeManager app

How to I schedule downtime on the MyHome app for the router? I already know how to schedule downtime for individual devices.  I want downtime for my wi-fi gateway router.  Thanks.

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what is ID&PW of gateway with CDS-9010

Dear I received a new router/modem cds-9010 and no problem to access wifi with giving information. But I need to access gateway though. there is no information about it. please, let me know the userid / password -not SSID and Wifi access pwd, for a router. I need to change SSID and wifi acces

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Internet air

My internet air has had the code E013 all day. I have tried restarting it 3 times with no luck. Does anybody have any ideas?

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New all-fi HUB

Anyone have a workaround for the new air internet using the all-fi HUB not being compatible with VPN connections? Kinda ridiculous AT&T u-verse that is ?old? and not supported anymore works great and mandated upgrade to new air using HUB does not? I think this is unacceptable for more and more e

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Buying your own router in addition to renting one

Hi, I am a streamer and the router at my house is on the opposite side of my house to my office due to where the fiber optics can come from. I want to buy a router and have it in my office while still using my old router for everything else. First of all, is this possible, or do I just need to stick

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Internet speed

Out internet download speed is 20mb-40mb pers second when it should be way higher

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Routing issue in AT&T network

I am experiencing a routing issue in the AT&T network and cannot get anyone in your support department to even understand what a traceroute is, let alone help or direct me to someone who can help. I have omitted the first two hops to keep my location hidden. hop 3 is an AT&T IP per ARIN who

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Accepted Solution

No front lights bgw210

My internet went down and, after following the trouble shooting guide, it looks to be an issue with my bgw210. The system is reviewing power as indicated by a green light by the power port. However, on the front of the machine all lights are off. Resetting and unplugging/plugging in have no effect

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Disconnect from building

We’re getting ready to demo a building in Chicago, IL and the demo contractor has requested that AT&T come out and disconnect the line attach to the building or provide us with information that it’s okay to remove, how do I go about this?

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Can I split my 2.x and 5.x network

Various manufacturers tell me my issues have to do with the combined networks. At some point my networks got merged and now I want to have them separate. Thanks in advance

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Security Options is not available

We I try to access Security Options under Firewall. I got page not found message. I need to disable home network security

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Business Center cannot be set up properly

I have POTS replacement units (not internet or wireless). I have three account number, 2 are standalone and 1 has 3 sub accts. I am trying to get Business Ctr set up so I can easily check invoices, etc. I have 5 profiles! I was told to link the 5 accounts. Not working. It is asking for Business Dire

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Problems connecting to Citrix Workspace

We have several users working in the field that are using Franklin A50 device and can not connect to Citrix workspace apps. I saw this in a older post but need to know how to fix specifically for this device.

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Customer support

Have been on the phone for almost two hours trying to talk to a supervisor. This is ridiculous. Not even on hold. Phone just put down and can hear all conversations. This is ridiculous and unprofessional.

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EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
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TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
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BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
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