![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Help getting your AT&T Digital Phone service up and running.
1.6K
Our "high-speed" internet first started having problems on a rainy day, December 14th. This has happened in the past, but usually cleared up as soon as the rain stopped. Not this time. Several days later, the internet was still down and the phone line went from crackling, to completely dead. (No dia
Questions
197
7
I have an iPhone, and I cannot use a new SIM. I contacted Apple, and they told me that the lock is through you After communicating with your robot and using this site ://www.att.com/deviceunlock/ ... my IMEI: (Edited per community guidelines) I see the following error from your
Questions
26
1
0
We have tried for 3 days to get to the correct repair department for our landline. Half the time, we end up at UVerse, or the billing department, no matter what number we call. There doesn't seem to be a clear option for the repair department. If we do reach someone that seems to be able to help,
Questions
1.7K
3
0
Does AT&T post the actual change lists per phone update somewhere on their website, and if so could you link me to that? I can't seem to find it and I feel like I'm just over looking it somewhere. Update Changelists for AT&T phones.
Questions
74
1
0
I recently bought the DLP 72362 base with a handset and two expansion handsets. I'm interested in purchasing additional handsets. Can you recommend which ones would be the most compatible?
Questions
75
2
0
I received a phone call and email stating that my business was eligible for a digital promotion. They would convert my phone lines to fiber optic and VOIP. This would save a lot of money but I don't know if the guy is really with AT&T. Someone from AT&T came by one day and spoke to me abou
Questions
59
1
0
Hello - There is a low hanging AT&T communication line blocking access to my residential street for large vehicles. We have a moving truck scheduled to arrive 12/30 and they will not be able to enter my street. Request submitted to AT&T on 12/26 and am told it has been evaluated and w
Questions
48
1
0
Accepted Solution
Official Solution
I am developing a commercial property in the ETJ of Austin in Travis county. The property has an easement for Southwestern Bell Telephone Company and has a line that runs above the entrance to the property that is to low to allow for adequate clearance for larger trucks and equipment to enter the pr
Questions
168
1
0
Accepted Solution
Official Solution
A AT&T tech hit our gate entry box (apartment community) with his truck. They were installing Fiber at the time. We have this on video and it was verified by his manager who came in to talk to me. I was given Sedgwick's phone number and have called 3 times, left detailed messages and no call ba
Questions
90
1
0
Accepted Solution
Where can I get POTS copper wire landline service? … I live in Galveston, Texas and there is a SBC Communications box and several phone outlets in the unit … The condo office and several neighbors use POTS landlines, but when I call AT&T at the Telco and Landline Department they know nothing? …
Questions
199
3
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.