Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
AT&T Phone Installation

AT&T Phone Installation

Help getting your AT&T Digital Phone service up and running.

1.6K

Ask a question

Pinned posts

(0)
No conversations found!
(1567)
D
HORRIBLE customer service regarding dead land-line and internet

Our "high-speed" internet first started having problems on a rainy day, December 14th. This has happened in the past, but usually cleared up as soon as the rain stopped. Not this time. Several days later, the internet was still down and the phone line went from crackling, to completely dead. (No dia

Questions

197

7

lock

​I have an iPhone, and I cannot use a new SIM. I contacted Apple, and they told me that the lock is through you​ ​After communicating with your robot and using this site​ ​://www.att.com/deviceunlock/​ ​...​ ​my IMEI: (Edited per community guidelines) ​I see the following error from your

Questions

26

1

0

Landline repair

We have tried for 3 days to get to the correct repair department for our landline.  Half the time, we end up at UVerse, or the billing department, no matter what number we call.  There doesn't seem to be a clear option for the repair department.  If we do reach someone that seems to be able to help,

Questions

1.7K

3

0

AT&T phones

Does AT&T post the actual change lists per phone update somewhere on their website, and if so could you link me to that? I can't seem to find it and I feel like I'm just over looking it somewhere. Update Changelists for AT&T phones.

Questions

74

1

0

Additional compatible handsets recommendation needed?

I recently bought the DLP 72362 base with a handset and two expansion handsets. I'm interested in purchasing additional handsets. Can you recommend which ones would be the most compatible?

Questions

75

2

0

digital promotion

I received a phone call and email stating that my business was eligible for a digital promotion. They would convert my phone lines to fiber optic and VOIP. This would save a lot of money but I don't know if the guy is really with AT&T. Someone from AT&T came by one day and spoke to me abou

Questions

59

1

0

Help needed

Hello - There is a low hanging AT&T communication line blocking access to my residential street for large vehicles. We have a moving truck scheduled to arrive 12/30 and they will not be able to enter my street.  Request submitted to AT&T on 12/26 and am told it has been evaluated and w

Questions

48

1

0

Accepted Solution

Official Solution

New Development needs lines moved

I am developing a commercial property in the ETJ of Austin in Travis county. The property has an easement for Southwestern Bell Telephone Company and has a line that runs above the entrance to the property that is to low to allow for adequate clearance for larger trucks and equipment to enter the pr

Questions

168

1

0

Accepted Solution

Official Solution

I cannot get in touch with anyone to file a new claim. Called multiple times.

A AT&T tech hit our gate entry box (apartment community) with his truck. They were installing Fiber at the time. We have this on video and it was verified by his manager who came in to talk to me. I was given Sedgwick's phone number and have called 3 times, left detailed messages and no call ba

Questions

90

1

0

Accepted Solution

Copper Wire Phones

Where can I get POTS copper wire landline service? … I live in Galveston, Texas and there is a SBC Communications box and several phone outlets in the unit … The condo office and several neighbors use POTS landlines, but when I call AT&T at the Telco and Landline Department they know nothing? …

Questions

199

3

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.