AT&T Phone Installation

We were talking to a service agent yesterday to transfer our phones, internet and cable to ATT. I asked her if she put in the transfer pin in if our phone service would be cut off.  She said no and guess what no phone service.  We cant call because we have no phones.  My husband is a

A vehicle ran down the junction box that is located next to the street. Who do I contact regarding this incident?

I got AT&T Fiber a week ago with VOIP home phone service (previously had AT&T landline on copper wires, but lines are badly degraded, terrible sound quality, so switching to VOIP). Internet is working great, but the process of getting VOIP phone service set up has been painful. I was told by

I recently finished new construction and the local power utility has established new power poles for the immediate neighborhood. I need AT&T to migrate their older services to these new poles so the old one can be removed (by power util).  No amount of calls or visits to local shops seems

I am completely confused right now, how does a well established communication company, have such service? That's my question. My elderly mother of 74 years, has been dealing with, i find out, her landline phone sounding like a lawnmower for I don't know how long. She receives a letter from AT&T

No, not Fiber. Just trying to order telephone service and internet service for an 87 yo mother living in an independent living apartment. ATT Service/Sales for internet services are the worst. Everyone following script without listening or understanding the issue. They say they are the person to pro

We have a vacant lot with a utility pole in the way of pending construction. Our local utility company (EPB/Chattanooga, TN) stated the pole is owned by AT&T and we need to contact them directly. We have tried calling and it is not working.  Any help would be appreciated.

@ATTHelp I would like to request the release of an easement of a lot we are going to develop. How can I obtain an easement release form and who should I address to?

Hello AT&T Community, I hope you're all doing well. I'm currently considering upgrading my phone and I'm looking for some recommendations from fellow members. I value both reliability and affordability, so I'm on the hunt for a phone that strikes a balance between the two. Could you kindly sha

A semi-truck snagged the lines in front of my house. The resulting tension led to four power poles and two old southern bell poles being snapped. FPL came out and replaced their poles right away and restored service. They said they can not touch the AT&T (Southern Bell) poles and that they need t