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Device Features

Device Features

Learn about all the wireless features available to you!

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No caller ID

I received a call from a saved contact and it said “no caller ID” does this mean the caller intentionally toggled show caller ID off? Is there any other reason like the caller was in a bad reception area when making the call for it to show up no caller ID?

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Call forwarding

When I call *#004# it shows this “Setting Interrogation Succeeded Voice Call Forwarding All Conditional Calls Forwards to +[EDITED per Community Guidelines]  Enabled”.  I don’t know that phone number nor is my call forwarding on in my settings 

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615

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Active Armor - Block calls from other countries

AT&T needs to add a turn on/off feature to Active Armor to block all calls from other countries. I live in the USA and am starting to get calls from other countries.  There is no one I know in other countries who would be calling me.  This feature would save me the time from having to

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Voicemail is locked

My voicemail is locked and it keeps saying to contact system manager. I've done the tech chat, changed password etc. to no avail.

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Wi-Fi connecting to printers

I'm having issues connecting new printers to my wireless. Are there cetain printers that are compatable with my BGW320-505 modem?

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International calls

My wife has international service on her phone and she is still get charged for calls. What can I do to fix this?

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27

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Trade in

I upgraded to the new IPhone 14 and don’t feel comfortable mailing in my trade in. I went to a corporate store today and was told by an associate there, she (Krystal @ 635 NW Murray, Lee’s Summit, MO store) couldn’t take the trade ins, and I would have to mail them? This is NOT how it was handled tw

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visual voicemail not available on new 24Ultra??!!

I tried to get my visual voicemail set up on my new Samsung galaxy 24Ultra and it won't set up. I did some google searches and seems that visual voicemail id not an option on this phone? So you pay $1300,on a new phone(I didn't because I got the $1000 off deal) and an app that allows you access to y

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Not eligible for unlock

My phone has been paid off for years and I meet all the requirements to unlock my device but it keeps telling me I not eligible, and it gives me no reason for why.

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Remote call forwarding

Can I remotely set up call forwarding from my Iphone to a land line? Forgot my phone at home

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