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Device Features

Device Features

Learn about all the wireless features available to you!

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Battery

I am unable to change my battery myself. Does AT&T have the capability to install a new battery in my device. If so was is the turnaround time and associated cost in doing so?

Questions

58

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Accepted Solution

Verizon callers cannot leave a voicemail on my iPhone 14 Pro on AT&T service

At least four Verizon friends cannot leave me a voicemail on my iPhone (I have AT&T as my carrier). My iPhone 14 Pro rings and if I don’t answer voicemail doesn’t take over, actually nothing more happens. This is my husband’s phone and we spent over an hour with 611 to no avail.

Questions

236

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Wifi calling provision failed S22 ultra

When I try to activate my wifi calling I get a message saying provision failed and it is not working on this phone at all. If you can please help me out with this wifi problem I have I sure would be very grateful for the help

Questions

116

6

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We hit a snag active armor for samsung flip5

I upgraded my phone and ever since I upgraded my phone I cannot activate my active armor on my new phone it keeps telling me we get a snack error code 13-01-05

Questions

43

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Closed

What is SMSC number

Trying to set up wifi calling threw a app

Questions

560

3

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Voicemail from blocked number

How do I stop getting voicemails from a blocked phone number? Very annoying.

Questions

84

4

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Visual Voicemail

Have new Samsung S24+ and every time I open Visual Voicemail it prompts me to either choose SET UP or NOT NOW. I choose SET UP and it tells me whether I have any messages and can select * to close program. It them yields a screen that says it is checking my account information. Why does it take me t

Questions

40

1

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How to get Active Armor to not block a known contact on my phone

a relative's number is being blocked by Active Armor. the number is in my contacts with their name, etc.  I get a notice that AA is blocking spam call and when looking at the log, AA says blocked nuisance call - 1 report.  I click on the Not Spam button and submit report.  Days later

Questions

265

2

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Need QR Code to set up eSim

Have compatible iPhone and the necessary IMEI codes, but having trouble copying and pasting them using the ATT directions. First time setting up eSim. Leave in 2 days. Have already purchased eSim for Portugal and following directions to capture a QR code, but don't have the code from ATT. Hope you c

Questions

239

8

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Light on iPhone

How do I turn off light

Questions

26

1

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