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Learn how to activate, set up & log into Max
I have not changed wireless plans and I am unable to login to Max as I have been. I keep getting the can’t verify subscription error. Anyone else having this issue?
Questions
51
1
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I have a plan that allows for Max and there is no tile to click to activate it.
Questions
81
9
0
Accepted Solution
I had moved to a new location and was offered to take my same services with me, however, they closed my old account and opened up a new one and it resulted in all of my benefits being lost. I no longer am able to sign into MAX and do not see the tile to link the new account back to it.
Questions
96
2
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I get the message that MAX is now free with my AT&T. Yet, when I log in, it tells me it is free for 5 days and the $49.99 A MONTH????
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38
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I am on AT&T Unlimited Your Way plan for years. and I am unable to log-into HBO now. I got the following error message: Can’t Verify Subscription It looks like you don’t have access to Max through this provider. If you think this is a mistake, please contact your provider directly. You can also
Questions
62
2
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I am aware that an identical post exists, but it is two years old and I do not believe it is being monitored by staff. I cannot log in to ATT either on browser (Chrome, Edge) or in the app. I have tried deleting the cache, I have tried updating, I have tried reinstalling, nothing has worked. I am ac
Questions
209
2
0
I cannot sign into Max with my AT&T account, even though my account says I should be able to. My account meets the criteria to receive Max, yet it says I don't have access through this provider. I've been on the phone with two service reps for hours, and no one can help me.
Questions
5.5K
6
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Accepted Solution
Official Solution
Trying to login to HBO max using my Att login info and I’m getting “can’t verify service”
Questions
9.7K
16
Accepted Solution
I am unable to sign in/connect my account to MAX. My account shows that max is included, but I have no activate or start streaming tile. The first time I tried connecting the account it said that it couldn't be verified and to contact att. Subsequent attempts indicate that the user ID is password is
Questions
130
3
I was looking over my account details today and realized that HBO Max is included in wireless plan. Great! Then I ran into the same issue that countless others seems to be coming up against. I have followed the steps on both the ATT support site as well as HBO Max but have no "Activate HBO Max" or "
Questions
232
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