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Max Login & Installation

Max Login & Installation

Learn how to activate, set up & log into Max

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Max no longer allowing me to login

I have not changed wireless plans and I am unable to login to Max as I have been. I keep getting the can’t verify subscription error. Anyone else having this issue?

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Activate Max

I have a plan that allows for Max and there is no tile to click to activate it.

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81

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Accepted Solution

HBO MAX Lost on service transfer

I had moved to a new location and was offered to take my same services with me, however, they closed my old account and opened up a new one and it resulted in all of my benefits being lost. I no longer am able to sign into MAX and do not see the tile to link the new account back to it.

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96

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DITTO ON MAX

I get the message that MAX is now free with my AT&T. Yet, when I log in, it tells me it is free for 5 days and the $49.99 A MONTH????

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Max sign-in FAQ

I am on AT&T Unlimited Your Way plan for years. and I am unable to log-into HBO now. I got the following error message: Can’t Verify Subscription It looks like you don’t have access to Max through this provider. If you think this is a mistake, please contact your provider directly. You can also

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62

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Unable to Login to Account - Care Code: 902

I am aware that an identical post exists, but it is two years old and I do not believe it is being monitored by staff. I cannot log in to ATT either on browser (Chrome, Edge) or in the app. I have tried deleting the cache, I have tried updating, I have tried reinstalling, nothing has worked. I am ac

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209

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Can't Sign Into Max

I cannot sign into Max with my AT&T account, even though my account says I should be able to. My account meets the criteria to receive Max, yet it says I don't have access through this provider.  I've been on the phone with two service reps for hours, and no one can help me.

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5.5K

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Official Solution

Why can’t I log into HBO max with my ATT sign in info when it’s included with my wireless plan?

Trying to login to HBO max using my Att login info and I’m getting “can’t verify service”

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9.7K

16

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MAX activation/ login issue

I am unable to sign in/connect my account to MAX. My account shows that max is included, but I have no activate or start streaming tile. The first time I tried connecting the account it said that it couldn't be verified and to contact att. Subsequent attempts indicate that the user ID is password is

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130

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Unable to activate or access my HBO Max account that is included with my wireless service.

I was looking over my account details today and realized that HBO Max is included in wireless plan. Great! Then I ran into the same issue that countless others seems to be coming up against. I have followed the steps on both the ATT support site as well as HBO Max but have no "Activate HBO Max" or "

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232

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