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Learn how to activate, set up & log into Max
I have had HBO max as part of the signature plan and now cannot login. I am seeing others with the same problem and do not know what has changed. These are the issues than make a long time AT&T customer think about changing. Especially when my bill goes up. Hoping i can understand the cha
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I currently have AT&T Unlimited Elite wireless service with Max included. As of this afternoon I am unable to login. I receive an error that says Can’t verify subscription with this provider. I have tried logging in multiple times from various devices. Please provide me with a solution.
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@ATTHelp Max is included in my plan, but when I try to sign in using my AT&T information it says it cannot verify my subscription.
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52
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Accepted Solution
Official Solution
Used Max last night, then this morning Max asked me to sign in again, when I try to sign in through AT&T as a provider, I get an error message saying I have no account with Max through AT&T. No change to phone plan.
Questions
3.1K
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My Max service was shut down today for no reason. I have an Unlimited Plus wireless plan which shows Max is included as a service. Please advise how to have my Max service reactivated.
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I am having trouble logging in to Max. I have the unlimited plus plan which includes Max for years. I was able to login into MAX fine about a week ago, for last 3 days I can't access on any device. I can log into ATT using my ATTID just fine. but on MAX when I try to login v
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I am having trouble logging in to Max. I have the unlimited elite plan which includes Max. I’ve been able to before but now I’m getting the “can’t verify subscription message”. I have deleted the app, reinstalled and logged in on other devices and have been unsuccessful. I’m not sure as to my next s
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21
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I was told I would keep my MAX plan with my AT&T service after no longer having Directv and my subscription has now disappeared as of yesterday December 31, 3023. Why would someone tell me that I keep my MAX plan through AT&T and now I don’t have it?! I’ve become furious with the lies and ne
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39
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I was able to sign into MAX with no problem one day and the next it’s telling me to renew my subscription. I currently have ATT Unlimited &More(SM) Premium which comes with MAX. is anyone else having this problem?!!
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89
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I have not been able to verify Max subscription through the AT&T sign in recently. What is the process to verify access to Max with current AT&T plan?
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