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I have had ATT fiber 1000 with MAX since it was available in my area for a couple years. When I initially got the service I played with the HBOMax subscription but stopped using it. I recently went to use it again and I can not get it to work. I log in to my max account and it wants to veirfy with m
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I have a mobile phone plan that includes HBO Max and i've lost access for some reason over the last few days. When i try to sign in to HBO Max through ATT, as i've always done in the past, i am now getting this message: "It looks like you don’t have access to Max through this provider. If you think
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When all of the accounts got merged back whenver, my email was set as the email that shared all of the profiles for my in laws. Now I have my own, and when I link it to my provider, it still is showing all of their profiles, and I have two ad-free subscriptions tied to my email address. One f
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I’m an employee and have unlimited plus wireless account and we have had max working until about 8:30 last night it quit working on all devices and says it cannot verify the subscription. I even tried downloading the app on different devices and same result. Also I know I am using the correct user
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Hello, after the switch from HBO Max to MAX, we lost the ability to log in using our Wireless provider option
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I would like a solution from ATT to troubleshoot MAX. I have deleted the MAX app and reinstalled, I have turned off my devices to reboot, I have changed my ATT password, I have logged into 2 different search engines on my desktop, I have exhausted all the posted links for help….and I verified that
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Unable to log into MAX on tv and iPad. MAX asked to change my login password which I did. However, when I try to log in, it says my account cannot be verified. Thank you for any help you can provide.
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I'm trying to move my plan down and still want to have my original HBO Account since all my information is tied to it. I don't see a way online to do it.
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Accepted Solution
Official Solution
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Hi, I received an email from AT&T stating I am eligible for an HBO Max subscription at no extra charge due to having at AT&T Unlimited Plus wireless plan however when I try logging in to the HBO Max app it's telling me that it can't verify my subscription? Can you help please? Thank you
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After the initial transfer fiasco the first couple of days, I was able to successfully connect my AT&T account to MAX. Now I will login and then a day or two later it will kick me out and I have to reset my AT&T password every time because it gives me an error message saying the login attemp
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