‎Max Login & Installation | Page 6

Skip to main content

Creating an account

Having trouble signing up for my account

Questions

21

1

0

Max (HBO) Activation

I’ve had Max as part of my AT&T plan for years and it seems to have gone away with our latest phone upgrades. How can I activate it again?

Questions

76

1

0

Unable to verify acct on Max

Trying to login to Max, which is included in my plan but I keep getting the message that it is unable to verify acct.

Questions

29

1

0

Max account not verified with att login

I have max service listed as a benefit with my wireless unlimited account. when I log into max and verify with my provider—ATT it”can’t verify subscription.” I spent over 1.5hrs on the phone with ATT who transferred me to directv who then offered I could pay for max. Fix my max account acces

Questions

65

2

Can’t verify subscription Max

I haven’t been able to sign in with Max. My AT&T plan covers it. I don’t have SSO enabled. I’ve tried multiple devices. It states “can’t verify subscription”

Questions

3.5K

18

0

Accepted Solution

Official Solution

HBO Max Activation Tile Missing

Got rid of my cable TV provider and I tried to login to HBO Max. My wireless "Plan Details" says HBO Max Included. Instructions say login to ATT and click on "Activate HBO Max Tile" which is nowhere to be found. When I login using ATT as my provider, it says "Your subscription cannot be verified".

Questions

7.1K

37

Can't Verify Subscription on Max

I tried to login to Max though provider like usual but it is giving me a error that says "Can't Verify Subscription." This happened after one of the line in our group got ported, but I have been on the Unlimited Elite Plan since few years ago, and Max is listed as included in my plan. I tried changi

Questions

45

4

Where is HBO Max?

I have plan that has HBO Max included but Max will not let me sign in with ATT credentials...why is this?

Questions

33

3

0

Max access not working

It suddenly stopped last week. Now says it cannot verify my access when I try to use att login credentials. What’s happened and how do I get it back??? I did not make any account changes that might be the cause of the changebin access.

Questions

41

1

0

1
2
3
4
5
6
7
8
9
10

Frequently Asked Questions

Expand all

You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.

Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".

Get the latest Apple devices!

Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?

We can help you fine the status of that order, that appointment and more.

Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?

We have all you need to ensure your service is not interrupted.

Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.

Let us help you better protect yourself from scams.

Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.

AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.

The power of AT&T. The freedom of PREPAID.