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Connect to your home Wi-Fi, setup your gateways, AT&T Smart Wi-Fi Extenders, learn what your lights mean & more!
Accepted Solution
My Wi-Fi that was installed earlier this month does not meet my standards, it is too slow and I would like the BGW320 Gateway instead of the BGW210. Can you please help me with this request?
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AT&T Fiber Equipment
71
9
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Maybe I'm just incompetent and can't figure this out, but here's my scenario: Home network speeds 950mbs U/D Remote location network speeds 950mbs U/D Go to transfer any file from my home PC, max speed I get is around 22MB/s Temporarily forwarded port 5201 to run an iperf3 test, and sure enough
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AT&T Fiber Equipment
38
3
0
Accepted Solution
There was an internet outage in 75232 area on 4/29/2024 at around 4:00pm and then the outage was cleared today 5/31 however my internet is out and the customer service have no idea what is going on. I had a service tech come out because I had submitted a request prior to knowing it was an outage.&n
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AT&T Fiber Equipment
52
10
0
Accepted Solution
I Didn't think it was possible for customer service to be worse than Comcast but I'm getting pretty convinced that it is. I have spent hours on the phone and chat with AT&T help and a very simple transfer seems to be impossible to accomplish. I was hoping to get an email for customer service so
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AT&T Fiber Account
30
4
0
Accepted Solution
Trying to connect to a WI FI enabled system but only works with 2.4hz, not 5hz. This system is a Hunter irrigation controller with a WI FI card. Not sure how to determine if system is 2.4hz or not. Right now the WI FI card doesn't recognize the AT&T WI FI. I want to rule out the question concern
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AT&T Fiber Equipment
42
5
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I think the neighbor built a fence on an easement... There are buried copper phone lines noted on an easement in a 20yo survey for my property. The easement is 10' on either side of the property line in the back, 3' on either side on the side yard. While we don't have land line service anymore, I'd
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AT&T Fiber Installation
31
2
0
Accepted Solution
Hello, When I first got Fiber, I read some recommendation to set up the Gateway as passthrough and set up a Deco mesh that handles the Wi-Fi network. I do not have Uverse or anything else. I've had frequent but very short drops in connectivity for a while and am now thinking perhaps it would be ea
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AT&T Fiber Equipment
25
1
0
Accepted Solution
Official Solution
Internet
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AT&T Fiber Installation
38
1
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I have been in touch with an ATT rep and they have done absolutely nothing about helping me get internet setup for a new phase in a community. Last I heard from them was over a week ago. I am a remote employee and this is causing issues with my job, Any way to expedite these type of requests? I am n
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AT&T Fiber Ordering
39
1
0
I have AT&T Fiber, BGW210 gateway. I connect to my work office using Fortinet VPN client. Starting 7/28 I began noticing incredible lag while on the VPN. Later in the week I was unable to connect to any site via the VPN. Other users in the company who have AT&T Fiber are reporti
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AT&T Fiber Equipment
2.6K
9
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