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I have always used prepaid gift cards(vanilla, secure spend,etc) to pay bill online. For the past year it has declined. The gift card companies say it is not them, att says it is not them. I am getting the runaround. This is the way I want to pay. I have been paying this way for 20 years.
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AT&T Fiber Account
27
1
0
When I try to upload my previous provider's statement to claim my reward I get the following error. "We're sorry, an unhandled exception occurred during the processing of your reward. Please recheck your information and try again." How can I claim my reward if I can't upload the documents?
Questions
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AT&T Fiber Account
100
6
0
I have recently moved and requested At&t move my service. I was told yeah, no problem, just keep the equipment, and use it at your new home. I got new equipment, and took it to the store and asked them, they said no they did it wrong, they would take the equipment, and get everything set up for
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AT&T Fiber Installation
62
15
We have a utility pole that has been replaced but one line is still on old pole before it can be taken down we Need AT & T to come out and move their line to new pole and take down old pole. Who do I call? The 800-288-2020 number gave me another # that is not correct. They said I need to put in
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AT&T Fiber Equipment
24
1
0
Near accident with landscapers, open box, exposed wires, deteriorating situation in Bloomfield township, Michigan Threat to human and animals, possible service interruption Referred here by customer service
Questions
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AT&T Fiber Installation
34
1
0
I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons
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AT&T Fiber Ordering
383
5
0
My order details states the installation fee was to be waived yet I was charged for it on my first bill. I called support and was told the order details page is an "estimate" of what you will receive. She also said I didn't select the option for the fee to be waived so its a valid charge. Is there a
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AT&T Fiber Account
33
1
0
Accepted Solution
Official Solution
Closed
One of our company domains (mavely.link) and all it's subdomains are being blocked by AT&T routers including my own at home. I can add an exception to my own router, but it doesn't fix the issue for all our customers that are also AT&T customers. Is there a reason it was blocked? And is ther
Questions
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AT&T Fiber Account
85
2
0
I would like to extend my WiFi range through the use of an additional access point instead of just a WiFi range extender. Does AT&T recommend any specific unit that would be compatible with the BGW210 WiFi router?
Questions
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AT&T Fiber Equipment
51
4
0
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