I keep having problems with my Note Edge where if I am in the Hangouts app, I choose to add an attachement, and I choose the option to take a picture it will take almost a full minute for the camera app to launch.  Once it does finally launch I can tap the shutter to take a picture but then it just

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

Hi all,I purchased a Samsung Galaxy Note 4 from a friend of mine in early May.  The phone was (is) locked to the AT&T network.  Everything worked fine - no performance issues whatsoever - until the Android update that was pushed through in late June.  Since that time I've been experiencing such seve

So i had to call At&t today and they sent me a new phone... It sucks but i was wondering if others are having issues like I am... After install it would start up and then when in windows it would freeze and reboot.then it Boot Looped about 10 times and during those times it had lines going through t

We've been having U-verse picture freezing issues lately (FTTP ONT) on all channels SD/HD. Had a technician come out and he said he did a line check and that it must be the receiver Set Top Box/DVR  (silver colored one). He swapped that out for a new black Motorola receiver and said that shou

Could the reason my TV picture is freezing be that I have 16 different devices running through my NVG589 router plus home phones be the reason for the freezing.  Am I asking it to do too much?

Yesterday 1/23/19 , I got 2 letters from AT&T stating I need to return 2 modems/gateways with serial numbers ,that were never installed ,or even shipped to address, while on phone and chat  with  AT&T ,agent states IGNORE those letters ,because they were generated AUTOMATICALLY , problem with that i

Just had receiver replaced due to last one died.  While watching tv, the picture randomly freezes just a second or two, then continues which causes us to miss some parts of conversations and action. Restarting receiver does nothing for this. Also i noticed using att troubleshoot and resolve tool, it

Three days ago the television began 'freezing' intermittently; losing signal. etc.  coming back after a few minutes. Tonite, the signal was lost on AMC seemingly permanently, and other channels are fine,then freeze. then lose signal. Until three days ago, all was well.   Did the reboot,etc., but pro

I currently have AT&T U-Verse and I'm on the AT&T Internet 25 plan. My router is the NVG599 and I am connected to a wireless access point, 2 wireless tv receivers, 2 wired tv receivers, 2 wired Xbox One's, 2 wireless laptops, 3 phones, and a Kindle.  I posted a question last week about me having pin

I have the 5268AC router and the Cisco ISB7005 boxes. IPv6 is disabled. I have done a whole house reboot with mixed results. Some channels drop and go to the lost connection screen. It may not be the same channel day to day. Any ideas to fix this?

I have Yahoo email on my Galaxy S4, and have the latest version (auto updates enabled).  I routinely delete old spam and trash emails on my COMPUTER, thinking that they would also delete on my phone, since the rest of the folders and emails seem to be mirrored from computer to phone.  My phone has r

This just started this morning...the DVR is freezing 15 seconds after booting, then goes into a constant reboot loop...I've tried removing power for 10-15 seconds and the non-dstructive factory reset...what else can I do that is non-destructive as I have 70+ shows on the DVR i'd like to not lose...

I have run the troubleshoot over and over and keep getting redirected to the community forums. I need a resolution for this issue. I signed up for U-verse on 7/31/2015 and this problem started 7/11/2015.

All Solar will be starting shortly2018 Spring Solar Interference is predicted to run each day from March 1, 2018 to March 8, 2018 times for outages will range from about Noon CT to 4:00pm CT each day this will cause black screen and or loss of TV signal during this time Sun Outage Definition:Sun out

I tried everything but no resolution. Only thing helping somewhat is the app called wakelock. Need a fix from att. How to delete recent security update from att? That when the issue of freezing and rebooting started.

I have reset gateway, dvr, tried a different router, and everything else on the troubleshooting menu about two dozen times, and usually after I call to report the issue it goes away. I believe my internet is being throttled.  I am paying for the 24mbps "turbo", but lately it is turtle instead.  When

My Uverse has been acting up every since a my modem was replaced in April. It was skipping a little bit. Then about two months ago they switched out my dvr. Now it skipping really bad. I can even watch a full show without it skipping and freezing. This is very frustrating. Help please.

I have a Kyocera Hydro Air and it keeps freezing on me. I always restart it with the power button and the volume and then it works fine until a day or so later or maybe even a couple hours later and it freezes again. Please help 😕