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Account Features

Account Features

Learn about all the account features available to you!

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International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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international day pass

We have an unlimited data plan including the international day pass. If we use my husband's phone as a hotspot, will we still only be charged $10 per day if my daughter and I connect to his hotspot wifi?

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Terrible Support

The support is atrocious. Not sure what has happened. I have spent days worth of hours on the phone fixing issues that never seem to get resolved it is one issue after the other. I am still certain that I am not getting the best available either. the plans change at any given moment. I would like to

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50

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Concerned about being compromised or hacked

I might just be thinking crazy but I'm concerned that my ex has hacked my phone. He makes comments about things that he wouldn't know. Things that have been privately communicated by texts and social media messages and also locations I've been that he otherwise wouldn't have known. I've never used o

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Security feature that keeps number from being ported to a new phone

Do you offer this feature?

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Caller id premier

Hello, on my premier account there seems to be no way to change my outgoing caller id, it shows company name, need to change to my own name etc…tried calling support constantly getting disconnected by them…can anyone help?

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Caller ID on outgoing calls

MY name shows up on each family member's outgoing call because all the phones are under my single account. I would like to add their names to their phones. How is that done?

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App won’t let me add personal information

The armor app won’t Let me add emails or phone number or driver’s license. I even upgraded the account so I could add in my info. No luck. Tried uninstalling and reinstalling the app. Any thoughts?

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Blocked number

We have multiple lines. My husband has a woman co-worker blocked on his phone, through his phone contacts? there?s nothing installed to block the number across our entire account. Periodically I check my son?s (young teenager) usage and phone to ensure he?s following rules, and tonight while in the

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Wireless caller

Recently, when receiving calls, the number does not show.   Sometimes, caller's name shows up.  Othertimes, random texts like SNJS WEST CA show up.   I cannot see the number of caller until after call ended and I go to call log and press on the "i".    How can I g

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