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Tips for installing and activating your AT&T Internet Air equipment.
On reading install instructions it says to download an App to a smart phone. I am elderly and do not have a smart phone. Is Internet Air still available to an upgrade from basic DSL?
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We're interested in AT&T Internet Air, but don't have and don't want a SmartPhone. Can I use just my PC to Install/Get AT&T Air? We've called AT&T Internet Air Support Team twice and they say, no you don't need a smartphone to install, activate or use it, but their install instructions a
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Last Friday, July 28, 2023 an AT&T internet tech arrived at the house to disconnect my old DSL Extreme 6.0mbps service and replaced it with AT&T's Fiber 300mbps service. The technician didn't have to bury any wires or cables in my yard; everything was connected to a utility pole located acr
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So I have spent 3+ hours between cell, DirecTV, phone, loyalty for cell, all for nothing. I have been trying to set this unit up since yesterday. No one knows what att internet air is when you call customer service. When you do find someone, they transfer you to a department that is closed, so you h
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Can't set up the equipment, because each time I try to go to TnC from the app link, I get AIA-004: Oops! We’ve hit a snag. Please wait a few minutes and try again. Is there another way to agree to TnC?
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Hello. I received my new Wi-Fi device but I have to accept the terms of service from the smart home manager app. I have the app but when I click on the link to accept, an error message pops up.
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Hooked up AT&T Internet Air 4 days ago. It will not register me. Says "Registration Failed" every time. Support from the app is non existent and telephone support ended with "you'll just have to live with it"
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Accepted Solution
Official Solution
I'm having trouble getting it set up
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I was told by a live chat agent, and phone call to ATT, that fixed wireless access was for people who have fiber optic. I will post a link to the article that says, fixed wireless access is for copper based lines. https://www.fiercewireless.com/tech/att-urges-dsl-customers-switch-its-new-internet-ai
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