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Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Tips for managing your AT&T Digital Phone service and account.
5.1K
I need to go further back in my call history than the phone allows
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50
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Trying to reach a landline 847-497-****. Says call cannot be completed. Know it's a working number. Are there outages in McHenry, IL?
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44
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Accepted Solution
My very elderly parents have had their landline phone number for over 50 years with AT&T. A year ago their number was ported to T-Mobile and my parents account was closed. After 3 weeks of talking to AT&T employees and even the highest up you can go in the business we had no answers.
Questions
1.4K
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Trying to report landline outage. Tried to use my phone today and cordless says NO Line. And NO Dial tone on any phone Please help! I need Customer support to report Outage! Help
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81
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I want to extend a huge thanks to Dallas at the Cortland, NY branch (NY-13 location). We were in store to close the account for a loved one who has passed. She was so kind, caring, and empathetic while simultaneously helping another customer. She can do it all! Thank you, Dallas!
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14
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Fax appears to work - rings but never connects. Why? Started after changed from landline to digital
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15
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I found an old PrePaid Phone Card that was used to call home while stationed overseas in the military. The access number is 1-800-569-6972 When I tried to check balance at https://www.virtualprepaidminutes.com/CheckBalance.aspx it returns an error of invalid access number /pin The "CARD #" under
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144
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I need to cancel the subscription as the owner is not capable doing so due to health issues. I know only the number, address and name What is needed and how to to proceed? thank you
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34
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