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AT&T Phone Equipment

AT&T Phone Equipment

All you need to know about your battery backups and equipment.

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Pole Relocation

Hello, There is an AT&T pole with Electric utility right in the middle of my backyard.  We need to do some construction and need to relocate the pole to the property limits. Please let me know who do I need to contact in order to initiate the relocation process? Thank you in advance.

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Date in message is STILL incorrect despite fully correct date information on the phone EL52313 model

I followed the instructions in the manual for my EL52313 model phone/answering machine on how to set the correct date and time but I still get the wrong day announced on my messages. Can someone please spell out how to specifically address this? (It does not help to keep getting referred to the manu

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how to reattach exterior phone box to side of house

Rotten siding on the house caused the original bellsouth/at&t phone box to come loose. Siding has been replaced but the phone box needs a special tool to access the mounting screws for the box.  I have landline service via Spectrum and this box is still needed to facilitate phone connectio

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AT&T pole relocation

I am currently building new home in Elk Rapids Michigan.  There is an AT&T telephone pole right in the center of the driveway location.  Who do I need to contact in order to initiate the relocation process?  Thank you in advance.

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outgoing voice greeting

I have lost my voice permanently and the only copy is on my phones out going greeting. How can I retrieve that audio file in digital form to a flash/thumb drive. If I can retrieve that recording, my voice can be synthesized by AI. Please help or direct me where to go. My number is (Edited as per co

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Sent Multiple Phones I Never Ordered - The Saga Continues

M y experience with AT&T over the past few years has been unbelievably frustration. (I've been a customer for decades.) I'm paying on a phone now I never ordered and I am going through the arbitration process. Someone calls me out of the blue several times with no warning and I can't take the c

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UPDATE: Digital phone line is back (was Router reset by AT&T, wiping WiFi settings, and phone line is still down)

Tonight at just before 1:30 a.m. ET the router cut out. I was irritated, but figured it was just AT&T pushing another update of some kind. Once the router reset, my main computer, connected via WiFi, was unable to access the internet or the router (via 192.168.1.254). The top two lights (power and b

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I need help regarding a 1930 and 1945 easement for telephone equipment on my client's land in Collin County, Texas

I am an attorney and my client has two old telephone line easements on its property that have very general descriptions of the location of the easement on the tract. I would like to see about getting the easements abandoned or designated to a specific area. Best, Craig Smitham (personal informati

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EL50003 handset works only as a speakerphone

When dialing or on a call sound is only working for one of our handsets when it's used as a speakerphone. In other words when making a call we can't hear the dialtone from the earpiece of the handset; and when on a call we don't hear any sound from the earpiece of the handset. However dialtone and c

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VoIP Servers

I have several VoIP phones I got from work. They are mainly PolyCom brands. I have AT&T fiber internet and home phone, but I would like to use my VoIP phones for clearer service. How can I get the server information to put into my VoIP phones?Cody

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