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Landline Phone Features

Landline Phone Features

Find help for voicemail, calling features and more.

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Change Long distance plan

I have called 4 times over the last week to change my long distance plan. I have talked to some very polite people but they have all either said they would call me back or have a supervisor call me back.  It has been 4 days since the first time I was told they would call me back.   

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Telephone Poles

Hello, I am looking for used telephone poles in varying lengths. Is there a company who removes old telephone poles for resale? We are in Grand Rapids, MI and willing to drive a few hours if needed. Any advice would be appreciated, thanks

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I need a Letter from AT&T re: Utility Easement Encroachment Approval or No Objection Letter

I am building a pool in my back yard and the City planning department says AT&T owns an easement in the rear of my property. So I need a letter from AT&T indicating that it is OK--or that they have no objection--for me to build my pool.  I've called and talked to almost 10 people and n

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Call block list. I accidentally blocked a friend's number. How do I change that

I accidentally blocked a friend's phone number. I want to unblock it without deleting the other blocked calls

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Call Trace *57

I used *57 (because I get a few anonymous hangup calls) ATT recording said 'the call was traced.... contact ATT for more info' I called...have been transferred 3 times...now listening to muzak waiting for another ATT person. So... how do I get ATT to tell me what their Call Trace discovered?

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voice mail on VOIP line

voice mail accessible but after hitting "1" to listen to the messages, I am able to here it. When I try to delete it with the "7" key it doesn't act as though it got the key.  If I hit other keys to try to foward or save or anything it just beeps with out doing anything till it eventually says

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two line system landline phone

I have a landline phone that I have been using for about 3 or 4 years now and all of a sudden, the answering machine will say my greeting and immediately hang up the call without taking a message. The manual says that will happen if you have the phone set to Announcement Only. I am not sure how that

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Landline Call Forwarding.

I have been trying to rectify this problem for several weeks now. My 92 year old mother who has had the same phone number for the past thirty years recently moved from her home to a senior living center.  When she moved, she figured that she'd have her number transferred and hooked up at the l

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Schedule for STIR/SHAKEN protocols?

Why is it taking so many years to finalize and implement the STIR/SHAKEN protocols to verify caller IDs and reduce robocalls (They have been pending at least since 2019)? When will I begin to see the results on my landline phone so I can stop getting 3 or 4 scam "Medicare" calls from India every da

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Call forwarding from landline to mobile

My landline is out of order. How do I call forward to my mobile phone?

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