![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Find help for voicemail, calling features and more.
I bought a cordless ATT phone answering system yesterday. The model number EL 52219. Right after installation/setup it started displaying "new voicemail" on the base and handsets, but there are no new messages recorded. Number of messages on the base shows 0. Per the Quick Start Guide, I foun
Questions
167
4
0
Accepted Solution
Hello - My elderly mother is plagued with upwards of 20-30 spam calls almost every day of the week (coming in as early as 7:00am and as late at 9:45pm in the evening) to her LANDLINE phone. She uses cordless handsets in addition to her 1965 kitchen wall phone (hard wired) but she is not paying for
Questions
1.4K
14
0
I need to call forward to a different a phone number that was previously used.. When I do the star codes on the phone is does not work. I do not get the option to change the call forwarding number.. I tried to call the at&t and that was ZERO HELP!!
Questions
118
2
0
Hello, My mother has a hearing impaired phone and the technician that installed her phone told her she had to have the internet with the phone. I have checked and there are phones that doesn't have to have the internet to work. I'm going to have her cancel her internet as this is just another bill
Questions
100
2
0
Over the years I've been checking FCC website and the AT&T website for CLEC and I click the "discontinued service areas" tab to see the status of copper to fiber migration. I found that almost all of the copper shutdowns in the Midwest have been in Michigan and Ohio. Over the past year Indiana a
Questions
139
1
Accepted Solution
I need more info about how to view my previous voicemail history.
Questions
42
10
0
Accepted Solution
I cannot got to my phone account (land line) online. When I try to enter the account number, it tells me my account is locked and to call an 877 number. When I call the 877 number, it tells me to call the 800-288-2020 number. When I call that number, they say they can't help with onlin
Questions
40
3
0
I have an old home AT&T landline (plain old telephone service - POTS) being billed every month, but we no longer use or need a regular landline phone. I use AT&T U-Verse service for Internet Only - connected on a separate CAT5 line from our home phone box to an AT&T Motorola NVG589 Gat
Questions
851
1
0
I have a green ATT box in my front yard rusted-out in my front yard falling over in wind storm. Panels fell off laying in grass. Started a case a month ago. Case # NS108H331. Exposed wires open to people kids animals. Spent an hour the first time to open this case. Wife was called one time and was
Questions
39
1
0
How can I deregister handsets on DLP73210 so I can use them on another DLP 73210 base.
Questions
25
1
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.