Landline Phone Plans

I posted about all the problems i am having with ATT about a refund. ATT response is to call the same phone number talk to the same people i am having all the problems with makes a lot of sense

Called Att on Feb9 they told me i have a refund due, called back on March 9 told me a credit card would be coming with my refund on it Called back on March 25 said that the credit card was issued. Called back and was told a refund would be in my checking account by April 1 called on April 2 ask to t

I am the administrator of the my aunt's estate and am needing access to the email accounts , phone bills, and internet bills. So we can track the history , debts fo the estate, and information coming into the estate.  How can I access this information?  Who do I send all the correct docum

What information or documents do I need, and whom do I contact, to stop (cancel) traditional landline (i.e., wired) phone service for a deceased relative in Illinois?

Since last October I have been working to upgrade our ATT landline and DSL to ATT fiber with the same landline number. Only recently the Fiber was installed. It has a phone jack on the back. No where can anyone, or any where on the ATT website, is there any information as to how to accomplish. Both

I want to send an email about my situation because I can't seem to get anyone on the phone that is able to follow instructions and do their job. Please tell me where I can send an email without having to talk to customer service!!!!!!! This is a billing issue stemming from a disconnect of service,

I called in February to have my home phone service turned back on (turned it off about 9 months ago). I was told I could have the same number and it would be hooked up and activated on Tuesday (2/13).  It was never turned on or activated.  I called a few days later to find out why it was

We have 3 businesses with landline phones. Years ago these were setup by an employee that isnt working for us any longer.  The contact info on these accounts is nothing we know of and we dont get a paper bill. How do we gain access to the account if we dont even get a paper bill?

It's a different department. We can't help you from here. Endless excuses. That's AT&T Customer Support. Company MOTO We will find a way to (Edited per community guidelines) you off and keep it that way! Confirmed Auto pay set up 3-4 times. Had auto pay for years! Now so incompetent at all levels. N

So AT&T won't let you add a wireless phone number unless it is an AT&T number!!