![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Learn about your account & calling plan options.
Our monthly phone bill for 4 lines increased from $491 in March 2023 to $1,377 in April 2023 (280%) with no changes in service level or equipment installed. ATT refuses to explain how they could justify greatly increasing our bill with no additional service provided. What recourse do we have for rec
Questions
400
11
0
My aunt lives in a rural area that recently got fiber internet service from the local utility company. She would like to change to that internet service, but is concerned about losing her landline which is currently ATT through internet. Does ATT offer a landline service only without internet
Questions
58
2
0
Power, Water and Gas will be the only utility companies who have right-a-ways. AT&T will not have a right-a-way underground or overhead without getting written permission from the landowner. AT&T will be no different from any other cell phone, internet, or cable company. I
Questions
212
4
0
can anyone know how I can cancel landline i have issues since last year and the agent transfer me a lot times and no one can help me and when I finally i got to cancelations the calls drop. they keep charging late feed and i pay once and they keep charging every month they i got a credit no payment
Questions
40
1
0
Accepted Solution
Official Solution
How do I get reimbursed for local/LD telephone service in an Independent telco area
Questions
185
6
0
Hello, I am interested in purchasing regular (non internet-based) landline service. I called the number listed on the “home phone” webpage and the guy who answered was not helpful, he kept telling me about wireless AT&T home internet. I do not have an AT&T box on the exterior of my house,
Questions
172
3
0
I have been trying to contact the main customer service number to reach Telco directly and unable to patch their billing department. I want to remove $8.99 for Voice Mail Mailbox while I already have the Star 98 to Voice Mail. Account # 9544810789730 I'm eagerly waiting for your response and confi
Questions
41
1
0
We have been requesting to cancel our service for now 8 months. We have called no six times. We have recorded the last three calls proving our conversations. You have illegal withdrawn over $700 from our account since we first requested cancelation. The line hasn't been used since June 2023. We were
Questions
62
4
0
What is the best way to receive refund of credit balance $26.92? Send refund check OR apply to cell phone bill?
Questions
102
2
0
After going thru a process worse than having teeth pulled with no anesthetic I was able to establish a landline phone. (a whole other story) The "introductory package" welcoming me to ATT provided me with information on establishing my on-line account management. All attempts to complete the proces
Questions
61
2
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.