Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Landline Phone Plans

Landline Phone Plans

Learn about your account & calling plan options.

301

Ask a question

Pinned posts

(0)
No conversations found!
(301)
Bill increased 280% no additional services

Our monthly phone bill for 4 lines increased from $491 in March 2023 to $1,377 in April 2023 (280%) with no changes in service level or equipment installed. ATT refuses to explain how they could justify greatly increasing our bill with no additional service provided. What recourse do we have for rec

Questions

400

11

0

Landline phone line

My aunt lives in a rural area that recently got fiber internet service from the local utility company. She would like to change to that internet service, but is concerned about losing her landline which is currently ATT through internet.  Does ATT offer a landline service only without internet

Questions

58

2

0

When AT&T no longer provides POTS, Plan Old Telephone Service, traditional landline, they will no longer be a utility company.

Power, Water and Gas will be the only utility companies who have right-a-ways.  AT&T will not have a right-a-way underground or overhead without getting written permission from the landowner.  AT&T will be no different from any other cell phone, internet, or cable company.  I

Questions

212

4

0

billing

can anyone know how I can cancel landline i have issues since last year and the agent transfer me a lot times and no one can help me and when I finally i got to cancelations the calls drop. they keep charging late feed and i pay once and they keep charging every month they i got a credit no payment

Questions

40

1

0

Accepted Solution

Official Solution

Land Line reimbursement for Independent Telco

How do I get reimbursed for local/LD telephone service in an Independent telco area

Questions

185

6

0

New Landline Connection

Hello, I am interested in purchasing regular (non internet-based) landline service. I called the number listed on the “home phone” webpage and the guy who answered was not helpful, he kept telling me about wireless AT&T home internet. I do not have an AT&T box on the exterior of my house,

Questions

172

3

0

Voice Mail Mailbox

I have been trying to contact the main customer service number to reach Telco directly and unable to patch their billing department. I want to remove $8.99 for Voice Mail Mailbox while I already have the Star 98 to Voice Mail. Account # 9544810789730 I'm eagerly waiting for your response and confi

Questions

41

1

0

Fail to act - fraud - theft

We have been requesting to cancel our service for now 8 months. We have called no six times. We have recorded the last three calls proving our conversations. You have illegal withdrawn over $700 from our account since we first requested cancelation. The line hasn't been used since June 2023. We were

Questions

62

4

0

CREDIT REFUND FOR DISCONNECTED LANDLINE

What is the best way to receive refund of credit balance $26.92? Send refund check OR apply to cell phone bill?

Questions

102

2

0

Landlne OnLine Account Management

After going thru a process worse than having teeth pulled with no anesthetic I was able to establish a landline phone. (a whole other story) The "introductory package" welcoming me to ATT provided me with information on establishing my on-line account management. All attempts to complete the proces

Questions

61

2

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.