Phone & Device Upgrades

My fiancé missed the trade-in window for her old phone due to a medical emergency. Her father has been battling cancer for the last year and was in-between rounds of treatment when they traded in her phone for a new one.She's on her father's family plan. From the AT&T website, they traded in her

I’ve had my Iphone 12 for almost 3 years and it still works very good but my battery life is getting worse. Is there a way i could trade in my iphone 12 for a new iphone 12?

Let me start the funny story. AT&T cancelled my order for a new device due to lack of stock and restricting me to place another order. Now entered the great AT&T customer support into story. Customer support : You will be able to place another order successfully after 7 business days as your credit

I have FirstNet through ATT. I have an iPhone 14 Pro that is on installment plan, but I got it on a Next Up trade in.  I don’t want to have to pay it off to get the iPhone 15 Pro.  I have an iPhone 13 that is not currently being used.   Could I use the 13 to trade in for an iPhone 15

Ordered a couple of iPhone 15 PM on OCT 01,2023 and received them on OCT 23,2024. During that time there was a promo going on for the iPhone 11 trade in of $830 credit. 3 iPhone 11 was traded in store on OCT 24, 2023. Looking over my bill I am only being credited $350 for those 3 lines of the iPhon

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer since

I have been wanting to go back to my original carrier, (Cricket wireless). I originally got my number from cricket and transferred my number to at&t because cricket didn't have the Samsung galaxy 22s ultra. So, like the fool I was I went to at&t. Now they've been adding a twenty-dollar fee f

I currently have an IPhone 14 Pro Max and planning to get a S24ultra. Since my IPhone doesn’t have a SIM card I’m assuming it’s an Esim how would I transfer that over to the Android? Would I need a QR code from At&T

I still have not received this iPhone. There was an issue with my building in locating it, i now believe it was stolen. Could I have more information on where to find it? FedEx closed the case for me. I’m so sorry for this disappointing message.😅  I was so excited! 😞

Shipped it in the return packaging. Dropped it at the local post office inside after hours in the package drop with our shipments that day. Didn’t think anything of it when I get the first email since this has happened before. Took 6 months last time for my phone to show up after being told it was