Wireless Billing

My mobile account is the primary account, we added my husband's line to the account two years ago after he had had a separate account for years. Can we untangle the two lines again so he is paying for his separately again?

I've been struggling since December of 2023 to resolve a issue and every customer representative I speak to has another suggestion that sends me in loops that never get answered. me and my fiancé signed up for services in December of 2023 and with that ordered the s23 galaxy phones. for whatever rea

My wife and I are in Europe. Two Phones on same account and International Day Pass and both charged $10 per day for 10 days. I read that the first phone is charged $10 per day for 10 days, and each additional phone is $5 a day for 10 days (the May 14th increase aside). Have we been charged incorrec

For the past month and 1/2 I’ve been trying to deal with AT&T and Assurion billing issues . I’ve spent probably a total of 40 hours on the phone with these people getting transferred back and forth to Agents that would circle me around . Finally today I was able to speak to a representative that

Can you pay with cash at an at&t location for a cell phone plan

These fiber reps are liars. They told us our new phones would be free and that my gov Retired pay stubs would get us 30% off our bill. Got new phones delivered and went to store and it was all a lie !!!!!!!!

Over $29. I’ve been a customer for 30 years. I don’t want us switch carriers but ever since I added internet this has been a nightmare. The rep on the phone didn’t care when I said to cancel my service. He was very flippant. is there a higher up that actually cares ?!?!

I went to the local ATT store in forney tx, on US 80 to get a line for an iphone 14 pro that was purchased in England. The store attendant clearly didnt know how to activate the e-sim on the phone decides to call my phone a fake. Which is very OFFENSIVE and RUDE. When i asked for a sim card instead,

I have the two lines for $65 plan I thought that meant one charge for both but instead it’s $65 each, does that sound correct?

I recently moved, ATT fiber was offered as my internet provider. The day that I had a technician here to install it, an in home "expert" showed up offering me a promotion if I bundled my wireless and internet with ATT. At the time, my wireless provider was T-mobile. I was offered FREE IPHONE 14s, an