Wireless Billing

I came to att bc the offered union discounts and had promotions on new I phones. So I agreed to switch and to give them 3 devices as trade in that were payed off.  So the set me up with 3 new lines that were suppose to include 3 I phone pro max with a 36 month agreement.  But instead of a

This seems to be a recurring problem. I have spoken with many customer service (CS) people. I was told just because I am old doesn't mean I can't learn to trade in and get new supposed free phone on my own at home. Another said they didn't believe where I lived because I couldn't go into the store.

Hi there, I am a state licensed radiology technologist working in Washington state. I was told I could receive a healthcare discount because of this. At the store they said I needed to work in the emergency department which I do. I am not a nurse but I work in the same environment caring for the sam

So some guys claiming to work for ATT came by and offered us a ATT deal because "ATT was buying Verizon towers and offering deals for switching for those who are noncustomers and those with atleast ATT Fiber" and got one of my family members to to sign everyone up for it. Other forums told me that

My Iphone is on installment payment of 36 months. I have monthly trade in credit of $9 - currently on 6/36 installment. I need to payoff my phone completely to unlock the esim so I can use esim while abroad, if I payoff my phone completely, would I loose the monthly trade in credit spread over 36 mo

I purchase the service and same day after activated i dont get single bar at home no5g at all and 4g only 2 bars and its switch between 5G and 4G and internet is 1 mbps to 6 mbps and upload 0.12kb to 0.350kbps i told them to cancel this service (Edited per community guidelines) i am not even able t

They lied to me from the beginning my bill in total is triple in 3 months for what I was suppose to pay, he didn't process anything he's told me he was gonna process ended up loosing on a credit that I can't get back and now I'm stuck intell I pay the rest of the bill off before I can just leave the

I’ve had AT&T wireless since Feb 2004. I have 11 lines and spend just shy of $7k a year and I am fed up. I called in October 2023 to have a 12th line turned off as we no longer needed it. The lady on the phone told me that if instead I added a hotspot, their promotion would allow my bill to go d

Again at&t lies about what they offer I had a gov credit and 2 phones as trade ins plus they were doing a switch over bundle again we were originally at metro and xfinity for years never a single problem other then we felt it was slow, the guy represented himself with the guy that set up the int

I had been having trouble getting into my AT&T wireless account. My email I gave them is still linked to my old prepaid account. I had been waiting on a bill to come in so I could set up an ID with my new number, but because it’s a business account a FAN PIN is required. In order to reset this p