Wireless Billing

I am very dissatisfied with AT & T. I switched from Verizon to AT & T back in December 2023.  At this time they were offering trade-in up to $1000 based on the type of phone you traded in. We traded in (4) iPhone 13 pro Max and (1) iPhone 14 for (4) iPhone 15 pro Max and (1) iPhone 15.

Looking at my AT&T text message log, I see a few numbers that say they were incoming text, but I never received any messages from those numbers. Why is this?

At the end of January, AT&T ran a promotion to trade in your Samsung phone in any condition for an S24. Once I got the new phone, I sent back my S7 and received confirmation that it was received.  I waited 3 billing cycles for the credits to be applied and when that didn't happen, I contac

Long story short, an ATT representative falsely represented the value of a service agreement. I have messages from them indicating such promise, and that I explained to him I would only agree based on that value only to switch. He was aware that the switch would trigger a payback of our previous dev

I moved in July 2023, and had my internet set up.  At that time, an "AT&T representative" came to the house to introduce himself and try to get me to switch my cell service over.  This guy told me that my total bill for internet and cell plan for 3 would be approximately $60 cheaper than what I was

This is a contract machine I bought from the second-hand market. I can't use the mobile phone card of other operators, and I can't unlock it all the time. I can't find out how much money I owe without an att account. How can I unlock it?

I’ve never had a issue with AT&T for the past couple years. On may 1, I started a claim to get a replacement phone due to the many times I had dropped my original device. By the 3rd, I received the phone, switched sims, transferred my information over and mailed in the phone by May 12/13 (I trav

We got cell phone service (4 lines) from one of door-to-door sales person Erick Flores. We were told monthly charge will be around $150.  The first bill we received was $421.04.  I gain access to my account from my phone, then I see it dropped $257.64; still higher than what we signed up

I recieve additional charges on my bill which require me to call AT&T EVERY SINGLE MONTH! This month I was charged an additional $30. When I called the customer service number I am told (by a bot) that My call will be answered in 45 minutes to an hour! In the meantime I try to use the "Chat onli

I have been trying to pay an old bill and I can't get anywhere and i am told that 1 there is no account. Then the next person says I cant have my phone number because I owe a balance.