Wireless Billing

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I had a paid off Z flip 4 I purchased off offer up. I took it into t-mobile and put it on the prepaid plan. A year later I decided to upgrade. I saw on the at&t site that if you traded in your zflip 4 you could get the z flip 5 1000$ off. I did that and signed up. Already traded my phone in. Bu

Was shown I would save over Verizon, $30 a line for 5 lines. I?m being charged $59.00 a line how is this legal? Almost double the promised price!!

I suffered from an injury last year and in December both of my employers took me off the schedule because I could not walk and preform my duties. I applied for disability but it takes months to even get an answer. I've had At&t for approx 8 years or so and now I am suspended because i didnt paty

I am a student staying in America for only 3 to 4 months. Three friends and I decided to share a family plan. When two of my friends returned to their hometown, they transferred account ownership to me. I had to choose a new monthly promotion. Although they had ask a friend in America to close thei

I have opened a complaint with the BBB and FCC received calls from AT&T executive office and to date nothing has changed. While shopping at Target, we were approached by representatives of AT&T claiming they could lower our bill from $250 to $160 and upgrade us to three new phones.  Up

Due to the security breach of ATTs system, my wireless phone number was released to the dark web. I was notified this by the Active Armor app provided by ATT. Being that I am not into having my identity stolen by the ineptitude of the ATT security system. I called customer service to find out what c

Hi, I bought a phone while at AT&T and paid off over time. This phone is now stolen, and I'm filing a insurance report for the incident. How can I retrieve my phone receipt from a closed account? For context, I already had my family plan owner searched his mailbox and there is no email receipt

Your employee at your AT&T branch added a number I did not know to my line. I just realized this situation and I don't want to pay the bill for that number that I never use and that doesn't belong to me. If this situation is not resolved, I will move my line, which I have been paying regularly f

I would like to know why my plan cost has went up from $50 when i opened the account to $55 and now $60 a line. When i signed up with AT&T all my paperwork states my plans are $50 a line. My bill is now over $500 and is becoming unaffordable.