Wireless Billing

My trade-in promotion I've had on my account since 2022 has been canceled. I was told it's because I can not cancel any lines on my account even if the line is not on a promotional or has an installation. Where does it state that. I understand keeping the lines with the promotion active. However thi

Went to target to shop, I was approached by a sales agent named Tracy he offered a super deal, to exchange all my phones and close my T-Mobile account after paying off all of my phones and reducingmy bill in halp. In the transfer there was a mess he never ordered one of my phones and gave me the run

I signed up for AT&T wireless internet air back in February. At the time of signup, I was told that because I was also an AT&T wireless customer I would receive a $20 discount on my bill. I was told my first bill would not reflect this discount, but would be credited to a bill in the future.

I recently checked my usage details and all the calls made or received are not coming up. I call the same two people eveyday but they are not showing up in the usage details. Can someone please explain why this is happening.

Rented a Nissan Rogue from Enterprise in Las Vegas. Wouldn't let me do any other wireless connections until i signed up for the trial. Never actually used it except incidentally. Do not want the account to continue. How can I make sure of that?

I called AT&T and talked with a representative and they stated that the promo offered at the start of my service would be honored and my past bills credited as soon as they received my trade in even though it was after the 30 days. After my tracking number showed delivered, I checked my next bil

I signed up with ATT cellphone service in Jan this year. I have subscribed for automatic payments and paperless. I have had at least 4 calls with them. They agree on the phone, they give me credit for the past and keep saying it's corrected, but every time a new bill comes they still charge me highe

My auto pay using my stored debit card posted today and I received a confirmation number from AT&T. However, the amount has not yet been charged to my debit card.  The charge may be declined due to insufficient funds in the account tied to the card.  Will AT&T wait a day or two an

Three weeks ago, I changed to AT&T fiber Internet, and the technician arrived and started the installation. I then received a call from AT&T, and the person on the phone said he was supposed to drop by and help me with apps and any questions I had about AT&T fiber. So I thought that was

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,