Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
AT&T Internet Air

AT&T Internet Air

Learn about fast internet with AT&T Internet Air.
Ask a question

Latest conversations

View More

(457)
Fixed Wireless suspended on April 9, 2024 - Tried to upgrade to Internet Air - No internet access.

Fixed Wireless suspended on April 9, 2024. Tried to upgrade to Internet Air - No internet access. 3 different agents tried to help with the No Internet Access then was told to return equipment or go to a local AT&T Store. Local agent could not help so I returned the equipment on April 12, 2024.

Questions

92

2

0

Racist Customer Support

I called AT&T air today to sign up for internet. As the man proceeds to gather my information, he asks how I spell my last name “Ng”. I repeat it and he asks how I pronounce it usually. He asked if it’s Chinese and I said yes…then he proceeded to say, “You don’t sound Chinese.” Ummmmm…….??? He

Questions

68

1

ATT Air and Chromecast

ATT Air hub does not see chromecast. My regular router for my basic service never had this problem, it was plug and play, I didn't have to do anything.

Questions

32

1

0

Internet Air

How do I get a real person to come and help me set up my device?

Questions

53

1

0

Returned Internet Air equipment Showing as not received

Like others, I have returned the Internet Air equipment per your instructions and got a return receipt, see below,  with my Account & Return Reference Number.  I am now seeing warning notifications that the equipment receipt is past due and you still haven't received it.  I need

Questions

108

7

Returned ATT Internet Air

I returned the equipment per your instructions and go a return receipt with my Account & Receipt Number. I got an Email today that said "We still haven't received your equipment". I replied to the Email with an copy of the receipt attached.  I received a reply that said

Questions

507

3

0

FWA Future Battle Grounds

Since Covid outbreak in 2020 FWA is the most subscribed to internet, as it did not exist before Covid to any degree For 4th q 2023 * T-M added 541,000 for total 4.8 million subscribers * Verizon FWA consumer added 231,000 while business added 144,000 net q 375,000 total subscriber 3 million ….. in

Questions

128

1

0

Setup

Need help setting up All-go-hub

Questions

47

2

0

Accepted Solution

Extremely Disappointed with AT&T Air - Unfair Charges and Poor CS

My name is Marina Ramirez, I’ve been a loyal AT&T customer for years, always singing its praises—until now. A few weeks ago, my opinion took a nosedive when I was hit with unexpected charges. First, a $9.99 late fee appeared on my bill, closely followed by a staggering $35.00 reactivation fee. A

Questions

211

6

0

House in the country - Previous Owner had AT&T Internet Air - I can't get it

There is a AT&T device that is attached to the exterior of our new home. The previous owner said that he used the cell tower to receive internet but when I call AT&T support to get it setup, they said my house doesn't qualify for it.

Questions

57

3

0

Be the first to reply

(1)

Trending Accepted Solutions

(0)
No conversations found!

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.