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Laptops keep disconnecting from internet

We've had fiber internet installed for about two weeks now, and we cannot get our laptops to stay connected to the internet. They are able to see the internet connection fine and connect without problems, but after about 2 minutes they disconnect automatically. We have to choose the internet again a

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Att rewards disappeared

i have added card to my account at 2:48 pm CST and then started activating account on att rewards site. Had some trouble activating account but finally it went through after a min. Placed amazon transaction around 2:50 pm CST. Got a message from amazon around 2:55pm that card declined. Called custom

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ATT Fiber Upgrade from DSL still being billed for DSL

We recently upgraded to AT&T fiber from DSL but are still being billed for DSL. Will we still be able to keep our Yahoo email?

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What IP address do I need to use to get WAN connections to connect to my personal server running on an AT&T router

Currently I am using my IPv4 address in my NODE.js server software and I cannot get connections outside of my LAN. Which IP address do I need to use? I have tried to use my public IPv4 address, and that didn't work. Can the Default Gateway/DNS Server IP address be used?

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Waiving Unjust Dispatch Fee

Hello, I am writing to express my profound disappointment and frustration regarding a recent experience with your customer service and technical support teams. On February 20th, I proactively reached out to your customer service at 800-288-2020, voicing a concern about exposed fiber cables near my h

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Closed

Why is there no information about yesterday's backbone putage available anywhere?

Just what the title says. It started around 7pm eastern 1.26.2024 and resolved sometime in the early morning hours of 1.27.2024. Many destinations such as Github and some root DNS servers were unreachable over AT&T fiber service (residential and dedicated commercial). Other than hundreds of user

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164

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ATT failed to deliver on promise of reward card

I was offered a reward card of $200 for signing up with ATT internet in September 2023. I was told it will be a few weeks before my card shows up. I called them up now asking why I still havent received it, and they 'apologized' for not sending me a reward card but can't do anything about it as it i

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85

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Complaint about rewards

I didn't receive any emails about any of the rewards but would show in my account that its pending. When I called they asked me to call back after a certain period multiple times. Now when I call back, they're saying you're past 120 days limit and we cannot issue/renew a reward. I'm losing more than

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I was promised $400 rewards on signing up for ATT Fiber and got only $150

I signed up for ATT fiber 1 GBPS on att.com and it was showing $150 reward card, I put my address and I got the message on screen saying 'This address qualifies for additional $150 rewards'. There were 2 promos running on att.com which were 'Winter50' and 'actnow', both were giving additional $50 ea

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Dispatch fee

I was charged a 99$ dispatch fee. I HAD an extender. Apparently it was offline for weeks and I didn't know. I was paying for it, every month. When I found out, I did the trouble shooter but it still wouldn't go online. I was passed on to a real agent, they tried,

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