AT&T Fiber Account

Is it possible to have the same wifi names for 2 routers (not necessarily simultaneously). And, user not burdened by the change, have the routers changed underneath, after a 'minimal coverage glitch'? (This is likely what happens when we swap routers and ATT does the carry forward of the credential

I just noticed in the past few days that my fiber connection has slowed to about half what I typically would get. Before with a speed test I would get about a 1ms ping latency and would get between 900-950mbps download and upload speeds on my hard wired PC.  Doing a speed test now on the same

I have called support and chatted with the help chat, both were unable to answer my question and promised a supervisor would call me back. They never did, so I am trying this forum. Here are two screenshots from the att.com website, after I have logged into my account, showing what my plan is adver

OK, I lucked out today. I was in a frazzled mood b/c I WFH and the internet went out. All those beautiful fibers--just a pile of wet string at this point. So I called 1-800-288-2020 and talked to a guy in Oklahoma. He was SUPER nice and we even got to joking around. He totally defused all the stress

Every minute I get a message that the smart home manager has blocked a website that is unsecure. How do I stop those messages? It has been going on nonstop for days now.

Does anyone know if the signature discounts (military, nurses, etc.) for 25% off wireless stack with the $20 off fiber/internet for having both wireless and internet? I got conflcting information from the chat rep and the in-store rep. It doesnt look like theres any discount applied to the fiber sid

When I log in to att.com and go to billing, it send me to Direct TV. WHY?? I cant see my bill. Being threatened with cancellation.

Cancelled DirecTV and internet on January 17th, the end of my billing statement. I let them know the first week of January. They continue to bill me for both services which are not being provided, as well as tacking on a 10.00 monthly late fee.   I called 877 999 1083 on February 23rd a

I am an early adopter of AT&T Fiber and have been on Internet 1000/Fiber 1 GIG plan since the service became available in my area in 2019. I decided to switch from cable internet to fiber because I believe the fiber optic system would be more reliable and faster which it was for the first few ye

Hi, I currently have at&t fiber internet, I swapped from at&t to spectrum a few months ago but eventually swapped back to at&t. I had absolutely no issues with packet loss when I initially had at&t, but after I swapped back to at&t from spectrum I had and still have packet loss c