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AT&T Fiber Account

AT&T Fiber Account

Tips on managing your Internet with AT&T Fiber account.

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Glendale, California: AT&T Fiber Charges Taxes and Fees?

Hi, all, I live in Glendale, California. AT&T Fiber is quoting me a price for 300 Mbps service, and they say "not including taxes and fees." So I asked them, "How much are the monthly taxes and fees in my neighborhood?"  And one AT&T rep told me, "I'm not sure, but they are probably

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All in One Bundle is a scam!

This promotion is a scam. I added Fiber Internet to an existing Wireless account. The new service and billing address were automatically added to my account to both be the service address. The wireless account had a different service address and the promotion was automatically applied by the system.

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Autopay de enrollment(not by request)

At&t keeps de enrolling my autopayment.  5 times this has happened.  Does anyone else have issue with this?

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Static IP Allocation /27 - updating whois

I currently have a /27 from AT&T, and I would like to update the related entities section when doing a whois (ARIN) to show that this /27 has been allocated to us. The challenge I'm having is that we have a partner we do business with, and their security team won't begin the process of whitelist

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Can?t block or pause an unknown device

In Smart Home Manager I couldn?t block or pause an unknown device. What does that mean?

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Launching SHM says 'updating wifi network'

I am using SHM to see what is going on with my network. But, on launching SHM, it says 'loading ...' and then 'updating your wifi ...'.  What is it updating?  What was the state before it did the 'update'?

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ACP Customers not eligible for ATT reward cards?

I signed up for ATT internet with ACP discount back in December/January. I was also promised $350 in reward cards at the time of signing up by the customer service employee I spoke to. I got 2 of the 3 cards (2 $150 cards) about a week after signing up. I tried activating them a few days after they

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AT&T Popup permanently on my screen

There is a permanent popup from AT&T on my screen that I am unable to remove. It says "You're connected to a new network (attlocal.net)".  What do I need to deo to get it off my screen - it's blocking text I want to see.  I just got connected to AT&T yesterday.

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Can I have the form you said you sent me but I did not recieve?

My Internet was $10. a mo. Now your charging me $79.99!!!

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Bill Not What Was Promised

in the process of having my Uverse land line transferred to my cell account, I was assured, by three different reps, that the transfer would have no effect on my $35 a month Internet bill. When my next monthly Internet bill came, it was for $100.  A rep.agreed to reduce it to $35 for one month

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Procedure For Claiming Fiber Discount With Wireless

Hello. I'm a new AT&T customer. I just started with AT&T Fiber Internet this past week.  The day after our Fiber installation, I moved both of our phone lines to AT&T Wireless, via the rep who had visited our home the previous day. It's my understanding I should qualify for a $20

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