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Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Tips for managing your AT&T Digital Phone service and account.
5.1K
Accepted Solution
1. Received a check for $1069.24. Called AT&T, they couldn't find the account. Check addressed to husband at our address. All of our phone accounts are under my name because I am retired AT&T and we get concession. 2. Received a statement dated Dec. 26, 2023 showing a payment of $592.32 on N
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I have an iPhone 12 that I have been attempting to unlock for a week now. I submitted an unlock request which was approved by AT & T and I received a confirmation email that my phone was able to be unlocked and next steps to setting up my new SIM. My phone however, was not unlocked. I restarted
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2 days ago, I noticed no dial tone on the home land phones which uses VOIP over fiber. It had been working for years 2 days prior. I am in the middle of a AT&T billing cycle and use auto-pay to pay my bills, so there was no lag in payments. The internet serviced from the same gateway router had
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Official Solution
I get between 3 to 10 calls a day from these Spectrum scammers with heavy Indian accents. I have tried to block them, however, AT&T only allows 100 calls to be blocked then you have to delete old numbers to add new numbers. Why does AT&T not provide me with more tools to filter out these sca
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I tried to use my Promotional Card today and it wouldn't work. It wouldn't even accept it after I entered the 4 digit pin. The number on the back doesn't have the option of speaking to a live person!
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I am trying to cancel my home phone, but cannot because when I call and say that's what I want to do i get transferred to a line that does not answer, and when I try the chat line I get transferred to a chat that does not answer. Should I just stop paying till they give up?
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Called over four days in one week and spoke to 8 reps. Even got a cancellation number. Today I got a bill for a landline I’ve tried to cancel since last Saturday 4/2. Phone line still active (rings) and from online account still getting billed through May 1st. I want to cancel my landline an
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HELP PLEASE! My AT&T landline of 30+ years was ported out by Comcast without my consent and/or knowledge approximately 10 days ago. Since that time, I've continued to pay AT&T for my landline account despite having had no telephone service. My landline appears on my AT&T statement/bill.
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I am having trouble unlocking my SIM lock. I am unable to log in now,I entered my IMEI and tried to unlock it, but it says come back in 24 hours. It appears that you have since left the session. To protect your information, the session has been closed. A new unlock request will be initiated.I cann
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