![FAQ](https://sprcdn-assets.sprinklr.com/485/d59580ca-7cc5-44bf-b695-31118cbe7f78-469984330.png)
Account questions
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Tips for managing your AT&T Digital Phone service and account.
5.1K
I accidentally erased my eSIM while resetting my iPhone. But I still need my phone number as well. It's tied to my bank details and other forms of identification. I want to know what I should do.
Questions
2K
1
0
I have galaxy A125U and I live in Gran Canaria Spain and it is'nt possible to use a local sim card. I can't receive the codes: The message is: We’re sorry ... we’re having technical issues. Please ...few minutes ... then try again.. . Any suggestions?
Questions
50
4
0
Accepted Solution
Official Solution
My husband is in memory care and no longer needs his phone line - (Edited to remove personal information). How do I cancel this line? Thank you, Dianne F. Acct. (Edited to remove personal information)
Questions
123
2
0
I switched from copper to VOIP and on my first bill for the "new" service my Federal Universal Service Charge/Fee went from $2.25 to $31.78 which is higher than the $24.99 phone charge! Is this normal for VOIP home phone? It basically ate up all the savings we were told we'd have by switching from c
Questions
105
2
0
I want to unlock a device and I have been trying to unlock the device for a few days now. Every time that I go on the ATT website and put in my information to unlock the device, it says I have tried to access my account too many times and I am locked out for 24 hours. It has been 3 days now. I need
Questions
80
1
0
Hi, I reluctantly am leaving AT&T wireless because of the price and I have ported my lines over and thought I had my phone unlocked. But it isn't and I have paid all bills. The message when I go through the steps (again) to unlock is that too many attempts have been made and cannot access
Questions
58
0
0
Accepted Solution
I have what ATT refers to as "ATT Wireless Internet" using an ATT supplied IFWA-40, paired with ATT Cordless hand set Model CL82307. What I would like to know is if there is a way to automatically forward all incoming calls on that line to my cell phone? I also use ATT as my wireless service
Questions
26
2
0
For the last day and a half, I've been unable to reach anyone at ATT to help with our ATT handset with ATT service.The "in use" light on our landline has been blinking for about a day. I picked it up to call 611 but there was no dial tone. I unplugged it and plugged it back. Still nothing. I called
Questions
108
1
0
Accepted Solution
We are listed on DoNotCall list. Bought newer landline phones and added call block. Still getting 10 to 20+ call a day. The company has spoofed numerous other numbers. Have sent reports to FCC. We’ve had this number since 1956. ATT customer service added the call block but charged us more than she q
Questions
64
3
0
Hi i live in south africa and bought a phone from a guy that is network locked,i tried to unlock the phone but it keeps on giving me a error,i tried the website and the app and the guy lost the sim,please help me to unlock the phone,its a prepaid mobile that was bought cash,its a samsung A13 sm 135u
Questions
30
1
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you have a Digital AT&T Phone or traditional Landline Home Phone account, we can help!
Let us help protect you from unwanted calls, text messages and spam.
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.