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Device Features

Device Features

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Conditional call forwarding stopped working to carriers other than AT&T

Sometime in March - conditional call forwarding stopped working to Google Voice. I have also tried to a Tracfone number and it fails. If I conditional call forward to another AT&T line it works fine. The symptom is an immediate disconnect as soon as the forward starts for unanswered or busy. Un

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Delayed wireless voicemail

For at least the last 3 years, sporadically, when someone leaves a voicemail on my iPhone it won’t appear on my phone until hours or days later. The problem has become more frequent in the last couple of months. This is an ATT issue, not an iPhone issue, and there have been droves of complaints abou

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AT&T Secure Family app WiFi not working iPhones - Needs to be fixed

The AT&T Secure Family app VPN app only works on cellular. When on WiFi the Internet will not connect or takes forever to connect and then is extremely slow making it unusable resulting in our family having to turn off WiFi and use cellular data for 5 phones. I have tried countless of attempts at un

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WiFi problem

Has anyone else had the WiFi on their Samsung phone stop working?

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Visual Voicemail

I cannot get my VV to work. When I install the app, it just spins around and then says it can't connect after I call into my voicemail. It's very annoying because it worked on my daughter's phone but not mine. I've uninstalled and reinstalled the app twice... Can someone help?

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Active Armor

Is anyone else having problems with Active armor? I just upgraded from 12 pro max do 15 pro max and it won't setup at all. I've every single thing possible and nothing is working.

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Forwarding calls to wireless not working

My wife has her business phone forwarding to her cell phone, but whenever someone calls the business line there is a busy signal. Is the forwarded call being blocked?  How do we fix this issue?

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I do not get notifications when I receive a voicemail

I do not get notifications when I receive a voicemail. I do not have the option to turn notifications on or off.

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International Day Pass Charge Cap

if the account has 2 devices and use the phone oversea, what is the max internation day pass charges?

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International Day Pass Charge Cap

The AT&T rep told me that the max of 10 daily $10 fees per line is per monthly bill cycle, but that if I go over 10 days, the additional days will be billed in the next billing cycle. So days 11-30 are not at 'no additional charge', they are 'no additional charge that cycle'.  For example,

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