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Device Features

Device Features

Learn about all the wireless features available to you!

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A54 5G dialer app update issues

I checked with Samsung for my A54 5G about the A54 5G Dialer App ver 15-1-85. The issue is on the keypad the green call button is not centered and there are two other icons; video call and voice mail. Samsung says that this is not their doing but AT&T. Can this please be fixed as soon as possibl

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Can't Make Any International Calls

Whenever I make international calls it keep saying that your call can not be completed as dialed...please check the number and dial again. I called and chatted with agents several times but the issue hasn't been resolved yet. The first agent I talked, she told me that maybe my phone is too old. I

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Visual Voicemail App not working

I have the new Samsung S24 Ultra 5G phone. Problem is I installed the ATT Visual Voicemail app, but cannot move past or continue beyond the first page of the app (frozen) to continue the installation. (see image below)   Have been back and forth with ATT support, ....installed,

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45

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Voicemails changing from contact info to unknown

I just bought the IPhone 15 and noticed some voicemails that I had been saving are no longer attached to the contacts but state unknown with no number listed. Why would this happen and how do I get them back?  They were on the prior phone. 

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Find lost phone

I may have recently turned off "Location" on my Android. Neither Samsung nor Google can contact it.  Are there any suggestions? I left it on the roof of the car of a stranded motorist.

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International Day Pass

We are traveling from the United States to France and England. Does the International Day Pass allow us to make phone calls and send text messages back to the United States without an additional fee or is it just for calls and text messages to and from phones within France and England during the tim

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25

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Att prepaid unlock question

Hello. I have an att prepaid Moto Razr Plus and submitted a request to unlock via the ATT unlock portal. I received a message back that said I need to use the ATT Unlock App to unlock the device.  I do not have that app on my device and have been unable to locate on to download?  How shou

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Cell Booster SS2FII- Is an internet connection optional?

I purchased this unit because I was assured by AT&T that this unit is best when connected to the internet but that I would still work without it. So far, it won't get past "Internet" on the boot up and I see no software access anywhere to bypass it. Is this non-internet option completely false

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WiFi Calling E911 Address Invalid

I'm trying to setup my WiFi calling on my iPhone 6s, however when I try to verify my address I get an error saying: "Need valid address""To enable Wi-Fi Calling, we have to have a valid address.  We can't find this address in the emergency 911 database and won't be able to enable Wi-Fi Calling." I h

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How do I set up sky eye system

don't know how

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