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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Landlines Going Away

AT&T, along with other providers of landline phones, will be actively phasing out their landline services soon in response to the FCC Landline Shutdown Order 19-72. U.S. service providers will be required to offer customers an alternative to landlines and use devices to convert analog signals to

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Telephone line easment removal

I need to get approval from AT&T to abandon a telephone line easement on my property....how do I get this done? I live in Indiana....

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Removal of old phone line

We'd like to have our old phone line removed. I don't think it is in use.  Are you able to help with this?

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Why have these lines been on the ground for years?

Communication boxes and lines lying on the ground at 17380 El Camino Real

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AT&T Landline Problems

Off and on for the past few months, our AT&T landline has been screwed up with major static and dropped calls. The technician who worked on the line at the POP several weeks ago stabilized the service but it malfunctioned again a week later with heavy static returning.  Today, there is no

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Heavy static on all landline wall sockets

Over the past month or so, my landline has become more and more full of static noise. The dialtone is clear and incoming and outgoing calls connect and disconnect without a problem. The static starts only when the call connects. I have tested all three sockets in different rooms with the oldest and

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Landline issue

I have a dial tone on all my landline phones but can't get outgoing or incoming calls, just the beep noise

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Removing AT&T utility pole for telephone landline

Hello, My name is Pat. I live in Del Mar, CA.  I have   There is a utility pole on my property under ownership of AT&T.  I would like to have this pole removed.  Thanks.

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Reactivate an old landline as a cell phone number

Hi I need a new cell phone number and for sentimental reasons, I would like the phone number we had as a landline. The number and acct was closed many yrs ago.  As far as I can tell the number has not been recycled and is not being used currently.  When you look it up on the web it is sti

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Incoming calls get message asking for number and PIN

Lately, instead of being able to leave a message, unanswered incoming calls hear a message that they should input their phone number and PIN. I assume they're being directed to the VM system instead of being able to leave a message. How can I fix this?

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Escalate my Landline issue with John T. Stankey, AT&T Chief Executive Officer

Need to contact Mr. Stankey, AT&T's CEO to escalate and explain the situation at hand with my home Land line, as well as how AT&T's service has handle the situation in L.A., CA. The first request for a Landline Tech service was on 2/7/24 (the landline was still active, off & on). AT&

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