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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Landlines Going Away

AT&T, along with other providers of landline phones, will be actively phasing out their landline services soon in response to the FCC Landline Shutdown Order 19-72. U.S. service providers will be required to offer customers an alternative to landlines and use devices to convert analog signals to

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911 Calls coming from previous landline number.

Hi police has came here 3 nights in a row because someone's calling 911 from what they say is a landline number associated with my address. The thing is I don't have a landline. I'm suspecting it might have something to do with the old telephone lines still in my house causing this issue, this is a

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Engineering Contact Needed for Design Conflict Review

Hi there, The engineering firm that I work for is designing the replacement of a sewer force main and I need to confirm ownership of underground telephone and fiber optic lines belonging to AT&T within the project boundaries. Can you put me in touch with an engineering representative that can

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Landline Missed calls

We have AT&T Office at Hand system. Many times a day I get an email notification that we had a missed call.  However, these can come when I'm sitting at my desk in front of the phone and I know very well that it did not ring.  What can be the issue and how can it be resolved?  We

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My over 60 years of a family generational (land line) phone is being double billed!! Help!!

So... life is busy. I just have usually written a check for my land line services and now, I have just found out that they have been double billing me for a while and not one person who I've spoken to will give me or transfer me to a phone number where I can speak to someone state side who I can tal

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Landline phone connection

I don't have a phone connection(dial tone) coming into the house or the incoming box outside so I can't call att to report the problem. I couldn't find a customer service link for a landline phone service either. The troubleshooter was no help as the problem seems to be in the lines and not in my h

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Lines Down in Yard

The Nor'easter of last weekend brought down my internet and the phone lines in my yard. I have tried calling customer service and risk management. The AI assistant determines that I have a wireless account with one of you associated companies and hangs up on me.  I need help.  There's ove

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Landline OOS

My landline number has been OOS for months reported on web page twice- no response. my SLC 5 system has been turned down and somebody did not work the throw sheet I suspect. Who can I call to get service restored????? my internet is working fine. Just NDT!

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loose hanging wires

We bought our house last year and it has old att wires that are drooping very low from the pole. Can we get some help?

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Why can't I block robocalls by Caller ID, (not caller id number)?

Being plagued by robocalls from "rha", "RHA", and many similar rha-type robocalls, and I can't block by caller id I receive numerous calls daily from "RHA", "rha", "Vrha", etc, etc. and have been for many months! These calls harass, but no message is ever left,(they are just checking to see whe

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Information about a tall green utility box in my front yard

I am trying to find out who owns the tall (about 3 ft) green utility box in my front yard. The covers are coming apart and it needs to be repaired before critters start nesting in the box. Could this box belong to AT&T?

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