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Landline Phone Troubleshooting

Landline Phone Troubleshooting

Get help with service problems, maintenance, wiring & more.

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Landlines Going Away

AT&T, along with other providers of landline phones, will be actively phasing out their landline services soon in response to the FCC Landline Shutdown Order 19-72. U.S. service providers will be required to offer customers an alternative to landlines and use devices to convert analog signals to

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AT&T says they can't port a number

My mother had her telephone number for 30 years living in Broward county. She moved to a condo for 5 years and was able to port her number over from a wired landline to VOIP with another internet carrier. I called AT&T and they said they can't port over the number. It's in the same area code a f

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No online account. Can't terminate service

I am your land phone customer of 35 years in my present location. I have land phone service from another provider for over a year and have been trying to terminate my AT&T landline for almost a year without any access to an online account and ability to manage account. When I enter my phone numb

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Removal of Old telephone wires and equipment

I have old telephone lines running to my house, and old wiring boxes that are ATT owned but no longer in use. What is the process to schedule someone from ATT to safely remove this?

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old telephone line connected to pole

Theres an old telephone line connected to pole right in the middle of my property I just purchased, no service, need removed ASAP for developing land! I've reached out to AT&T about this over three times with a technician supposedly going out each time with the last time being on last week. I j

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Removal of overhead telephone line

I want to remove overhead phone line from my house.

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Not able to call area code

I am unable to call a 704 area code number from my landline phone

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Landline errors

My parents established their landline in 1964. In the 1980's they added a second landline for my disabled sister.  My parents are now in their 80's and all of their dr.'s and friends have the original number from 1964.  Over the weekend my disabled sister passed away.  Today my son c

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SYNJ SB67148 Att phone system

I've used this system for many years. Yesterday I noticed no dial tone when picking up any phone, including the base phone. Inbound calls ring, but cannot make outbound call?? Is there a setting that I'm missing? I plugged another phone type into the jack, and can hear dial tone, so I know it's the

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Can't call out

Fiber system with Internet WiFi and landline. Installed about 2 years. All of a sudden cannot call out. It actually rings at the receiving phone, but basically a dead line. I can't hear anything including ringing and they can't hear me when they answer. Same if calling other landline or cellphone.

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AT&T Cordless Phone Smart Call Block List "Not available at this time". How to access the list?

On AT&T cordless phone model CL82319. When I try to Review or Delete the list of Blocked Numbers I get a message "Not available at this time". I can add new numbers to the Block list, but I can't access the list.  I have no problem accessing the Allow list.  Please tell me how to al

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